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This topic contains 35 replies, has 2 voices.

Last updated by arnoldS-2 5 months ago.

Assigned support staff: Riffaz.

Author Posts
April 4, 2019 at 6:07 am #3532179

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

We are still checking this.
Meanwhile could you please update to the WPML latest version that we released yesterday and check the issue? https://wpml.org/account/downloads/

April 4, 2019 at 7:59 am #3532951

arnoldS-2

The issue was not resolved after the updates

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April 4, 2019 at 1:44 pm #3535405

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

** updating the status

April 10, 2019 at 7:27 am #3573093

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

You have the product categories are translated but have the count 0 because no product is translated: hidden link

We have this feature request in our queue category count is 0 since no product is translated and the widget is not available.

Workaround
Do not translate the category if products are not translated OR Translate the product if the category is translated.

Also, please note:
To filter something you will need two different values. Same for price filter there should be at least two product with two different prices for a product category.

You can see the widget now: hidden link

Hope, this is fixed now.
Please confirm and close.

Regards,
Riffaz.

April 12, 2019 at 2:06 pm #3599781

arnoldS-2

Thank you.

How can I clear the category translations?

April 14, 2019 at 1:34 pm #3608031

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Please go to the list of categories.
You should be able to toggle between the list of translated categories.
Just go to the translation that you want to remove and delete the translated category. This will only delete the category translation, not the original category. Before trying this, please create a full backup of your site.

Or simply change the language here hidden link and delete the categories.

Please let me know if you need any further assistance and I will be happy to help.

Regards,

April 15, 2019 at 6:58 pm #3615893

arnoldS-2

My issue is resolved now. Thank you!