Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 33 replies, has 2 voices.

Last updated by Laura 1 year, 4 months ago.

Assigned support staff: Laura.

Author Posts
August 8, 2018 at 3:43 pm #2625501


Hello again,
i just was doing test on
the main web now is hidden link
you can find the shop page on
hidden link
i dont know what happend, the filter is not working at all now !
not english and not french / also other filters.
maybe becouse i didnt do update for theme and wordpress !.
i have to check ,somthing wrong.

August 8, 2018 at 5:23 pm #2625915


Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+01:00)


yes it's better to update both the theme and WordPress before proceeding. Let me know if you managed to solve the issue.

August 9, 2018 at 9:09 am #2628046


I did the updates,
still same issue,
i attached 3 picture for more information.
1)wedget filter color for english site
2)wedget filet color for french site
3)css code added in function file.


August 9, 2018 at 1:15 pm #2628963


Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+01:00)

Are you sure you checked the WPML -> Languages -> Make themes multilingual option is enabled?

If you give me the credential I can check the issue, anyway we contacted the author so in the next version of the theme the fix should be included.

The topic ‘[Closed] FILTER (Woocommerce Products Filter)’ is closed to new replies.