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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client modified the brand page layout to support a specific URL structure and used WPML for multilingual support on their WordPress site. While the filters worked correctly in the English version, the product filters (Filter Products by Price, WOODMART Product Category Filter, and WOODMART WooCommerce Layered Nav) did not display on the Thai version of the site.
Solution:
We advised the client to ensure that the layout and the Elementor sidebar were translated and published with the correct conditions set in Thai. The client confirmed that the Thai layout was not auto-publishing after translation. After manually publishing the translated layout, the filters started working normally.

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This topic contains 4 replies, has 0 voices.

Last updated by Carlos Rojas 7 months, 3 weeks ago.

Assisted by: Carlos Rojas.

Author Posts
November 24, 2025 at 3:53 am #17602783

tadsikanS

Background of the issue:
We have modified the brand page layout to support the URL structure: domain-name.com/brand/. We are using WPML for our WordPress site, and the filters work correctly on the English version of the site.

Symptoms:
The product filters (Filter Products by Price, WOODMART Product Category Filter, and WOODMART WooCommerce Layered Nav) do not display on the Thai version of the site.

Questions:
Why are the product filters not displaying on the Thai version of the site?
How can we ensure the filters appear on both language versions?

November 25, 2025 at 8:14 am #17606854

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

Could you elaborate a little more on what you mean by "We have modified the brand page layout"?

Looking forward to your message.
Regards,
Carlos

November 26, 2025 at 2:44 am #17610059

tadsikanS

Hello,

Regarding the brand page layout modification, we created a new brand layout page using the WoodMart layout type 'Products archive'.

The layout conditions were set to 'Include' and 'Product brand' (similar to an image layout_1.jpg, layout_2.jpg).

For product filtering, we are using an Elementor sidebar where we placed the following widgets: Filter Products by Price, WOODMART Product Category Filter, and WOODMART WooCommerce Layered Nav.

Thank you,
Dew

layout_1.jpg
layout_2.jpg
November 26, 2025 at 9:53 am #17610801

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi Dew,
Thank you very much for your message

In this case, the first thing to check is if the layout is translated (and the translation is published with the correct conditions set) and if the Elementor sidebar is also translated.

Could you double-check that and let me know if all the elements are translated and published in Thai?

November 27, 2025 at 3:02 am #17613745

tadsikanS

Hello,

Thank you for your recommendation. We found that the Thai layout was not auto-publishing after translation.

We have already published it, and it is now working normally.

Thank you.

November 27, 2025 at 9:20 am #17614223

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Great! Please don't hesitate to contact us if you need our help in the future with WPML.

We are here to help 🙂