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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 20 replies, has 0 voices.

Last updated by Kor 7 months, 3 weeks ago.

Assisted by: Kor.

Author Posts
June 5, 2025 at 7:59 pm #17112247

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I can see the issue now as shown in the attached screenshot. I will check and revert.

Screenshot_121.png
June 6, 2025 at 6:35 pm #17114853

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. I will consult our 2nd Tier Support regarding the links in the category description.

As for the "contact" page link on the FAQ page, this happens when all languages use the same page title and slug. Maybe you should consider translating it so that WPML can automatically correct the button for you.

June 7, 2025 at 4:22 pm #17115710

bikbulatovaE

They all were translated. It should be adapted with new links.

Waiting for a fix

June 9, 2025 at 7:42 pm #17119619

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. I've already escalated this and I will come back to you once I've received feedback. As for the FAQ page, are you able to correct it?

June 11, 2025 at 7:31 am #17124269

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. Our 2nd Tier Support is requesting a copy of the site. With your permission, I can create one myself on the staging site. Rest assured that once the issue is resolved, I will delete the copy from our end. May I proceed?

June 11, 2025 at 7:33 am #17124280

bikbulatovaE

Yes sure you can try it

June 12, 2025 at 7:39 am #17128648

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. I've shared the copy with our 2nd Tier Support and they will check and revert.