Footer is changing in a different language

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using WPML on your website and notice that the header and footer change when switching languages, despite not having other header or footer components defined.
Solution:
If you're experiencing this issue, we recommend the following steps:
1. Remove the translated header/footer template. You can follow this guide on how to do it: https://wpml.org/faq/how-to-delete-the-translation-of-a-page/
2. Open the default language header/footer template in Edit mode.
3. Duplicate them into the English language.
4. Edit the translated header/footer templates in WPML Translation Editor and press the 'Complete translation' button.

This should ensure that your header and footer display consistently across different languages. Please check your website to confirm that the layout and translation appear correctly.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please do not hesitate to open a new support ticket for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 3 replies, has 0 voices.

Last updated by Noman 1 month ago.

Assisted by: Noman.

Author	Posts
May 7, 2025 at 7:41 pm #17008730
alexandruV-4	Background of the issue: I am trying to use WPML on my website hidden link. I want to ensure that the header and footer remain consistent across different languages. Symptoms: Once I have enabled WPML, when I switch the language, the header and the footer of the website are changing. I don't have other footer or header components defined. Questions: Why are the header and footer changing when I switch languages using WPML? How can I ensure the header and footer remain consistent across different languages?
May 8, 2025 at 5:10 am #17009660
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. I can see the header/footer issue on your site. To take a closer look at this problem, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue. Your next answer will be private, meaning only you and I can access it. === Please backup your database and website === ✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential. Thank you
May 8, 2025 at 1:10 pm #17011949
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thanks for providing the login details. I’m debugging this issue on your site and will get back with an update soon. Thank you for your cooperation
May 8, 2025 at 2:43 pm #17012640
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	I noticed that the English header/footer template type was showing as unsupported instead of Header/Footer from Thim Elementor >> All templates > Header/Footer tab. To fix this issue, I followed the below steps: 1. Removed the translated header/footer template by following this doc: https://wpml.org/faq/how-to-delete-the-translation-of-a-page/ 2. Opened the default language header/footer template as Edit mode: hidden link 3. Duplicate them into the English language. 4. Edited the translate header/footer templates in WPML Translation Editor and pressed the Complete translation button. Now it seems to show the correct layout and translation at frontend. Could you please check and confirm? Thank you