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This topic contains 9 replies, has 2 voices.

Last updated by Andreas W. 1 year, 2 months ago.

Assisted by: Andreas W..

Author Posts
March 21, 2024 at 11:10 am #15435841

michaelN-78

We have a website, mainly in German, which we have had completely translated by WPML. Nothing was subsequently changed to the structure of the site.
The legal links in the footer such as terms and conditions, imprint, etc. work in German and English, but not in French, for example.
Why do the links work on the translated English page but not on the French translation?

March 21, 2024 at 12:17 pm #15436210

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

It would be unlikely for a bug that the translations to work in all other languages but only not in French.

I do have a few questions:

Please open the translations for those pages.

1) Do you see the WPML Translation Editor interface?

2) Is the translation completed to 100%?

3) Does it solve the issue if you complete the translation again?

Best regards
Andreas

March 22, 2024 at 8:31 am #15439224

michaelN-78

Hi Andreas,

the footer is not a page, it is in german a "Wiederverwendbarer Block", perhaps it's called reusable block in english.

But you are right. I did not notice, that the links are working, but it is not showing anything.

In the footer there are 4 hyperlinks:
GTC
Privacy
HinSchG
Imprint

All hyperlinks are working in:
german
english
spanish
italian

in french and dutsch the pages are not shown for GTC, Privacy and HinSchG. The imprint is displayed.

In polish all pages are shown except imprint.

kind regards

Jennifer

Besides, all the blocks are marked as draft, except the german version.

2024-03-22 09_29_57-missing page - example french HinSchG.png
2024-03-22 09_05_26-Wiederverwendbare Blöcke.png
2024-03-22 09_08_31-Footer-Block-GERMAN.png
2024-03-22 09_05_26-Wiederverwendbare Blöcke.png
March 22, 2024 at 12:24 pm #15440419

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

This does not look like an issue with the footer.

The issue is that the affected translated pages are empty.

Please revise on WPML > Translations if there are available reviews for those contents that need to be completed. It might be that those pages are still saved as drafts. Completing the reviews should publish the pages.

You can also use the Bulk Dropdown-Option on WPML > Translation to apply for reviews in bulk without revising them one-by-one. You only need to mark the jobs and use the respective dropdown option.

March 25, 2024 at 7:56 am #15444961

michaelN-78

I have checked the translations. But in my opinion everything is correct.
The pages are fully translated. Please see attachement.

2024-03-25 08_47_38-Übersetzungsmanagement französisch.png
March 26, 2024 at 12:04 pm #15451073

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I suggest that you open the affected content inside the WPML Translation Editor and revise if they are completed to 100%.

If this does not clarify the issue, I would like to offer to have a closer look at the problem and request temporary access (wp-admin) to the website to investigate this issue further.

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April 3, 2024 at 1:13 pm #15478622

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Du hattest "Wiederverwendbare Blöcke" unter WPML > Übersetzungen, welche den Status " Entwurf — Überprüfung steht aus" hatten.

Da diese Blöcke nicht veröffentlicht wurde, waren die Inhalte nicht sichtbar.

Zudem musste ich unter WPML > Einstellungen > Benutzerdefinierte Felder übersetzen, das Feld "used_in_locations" auf "Kopieren" stellen, damit die Anzeigebedingungen der Blöcke auf die übersetzen Blöcke entsprechend kopiert werden.

https://wpml.org/de/documentation-3/ratgeber-zum-loslegen/ubersetzung-benutzerdefinierter-felder/

Danach musste ich dann die Übersetzung der "Wiederverwendbare Blöcke" erneut durchführen.

April 4, 2024 at 6:17 am #15481006

michaelN-78

Hallo Andreas,

vielen lieben Dank.
Leider werden die entsprechenden Seiten aber immer noch nicht angezeigt.
Was kann ich tun?

z.B. diese hier: hidden link

Viele Grüße

Jennifer

April 4, 2024 at 9:47 am #15482020

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hallo Jennifer,

Das liegt im Grunde daran, dass die verwendete Seitenvorlage nicht übersetzt ist.

Bei den Seitenvorlagen scheint ein Problem beim Durchführen der automatischen Übersetzungen zustandegekommen zu sein.

Ich habe die Übersetzungen nun manuell durchgeführt.

Der Inhalt ist nun sichtbar:
hidden link

Mit freundlichen Grüßen
Andreas

April 4, 2024 at 9:56 am #15482087

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Die Seitenvorlagen des Themes lassen sich hier anscheinend nicht automatisch im Hintergrund übersetzen.

Ich würde in diesem Fall empfehlen diesen Inhaltstyp manuell mit dem WordPress Editor zu übersetzen.

Anleitung:
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

The topic ‘[Closed] Footer menu links only works in some languages’ is closed to new replies.