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This thread is resolved. Here is a description of the problem and solution.

Problem:
Footer text content cannot be found in string translation [Newspaper] Theme

Solution:
1) Copy the following code in WPML -> Translation Management -> Custom XML configuration

<wpml-config>
    <admin-texts>
        <key name="td_011">
            <key name="tds_footer_text"/>
        </key>
    </admin-texts>
</wpml-config>

2) Once you place the code there, go to WPML -> Translation Management -> Multilingual content setup and refresh the page.

Once you have created language configuration files you need to go to WPML->String Translation and search the strings that you have inserted in the theme options and translate it into the secondary languages.

Relevant Documentation:
https://wpml.org/documentation/support/language-configuration-files/

This topic contains 7 replies, has 2 voices.

Last updated by zedC 1 year, 5 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
May 4, 2018 at 9:17 am #1972118

zedC

i change string translation but i did not found the footer text content in string translation, even in admin screen. how can i translate this text?

May 7, 2018 at 4:05 am #2002559

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

Could you please provide me a screenshot showing how you are adding those footer texts to the site? are you using theme options?

Further, For helping further on this issue it's very important to know your site related information such as themes used, plugins used, PHP versions etc. You can easily send this using Debug information settings from WPML. So could you please go to WPML > Support > Debug Information and give me the information in the next reply. You can read the detailed instruction here: http://wpml.org/faq/provide-debug-information-faster-support/

Look forward to your reply.

Thanks

May 16, 2018 at 7:20 am #2150593

zedC

hello , i using theme panel ->footer->footer info content->FOOTER TEXT
to edit , but i cannot found the way to change the language.below is the picture that i edit.

May 16, 2018 at 11:42 am #2156054

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

To further debug this issue, I need to request temporary access (wp-admin and FTP) to your site in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link

These info is private, and available to you and supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note that:

#1
Backup (both files and database) your site before giving us your credentials. You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose.
See: http://wordpress.org/plugins/duplicator/

Duplicator instruction
hidden link

#2
It would be better if you give me the test site rather than the live site.

#3
If the issues needs some changes in the plugins updates/disabling we will install a plugin called “duplicator” and replicate the site in our local server for testing.

Look forward to your reply.

Thanks

May 18, 2018 at 4:48 am #2185728

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

The login details are not working, could you please check it once, you can edit your previous private reply if you wish.

Look forward to your reply.

Thanks

May 18, 2018 at 6:33 am #2186196

zedC

sorry, i have edit the the login details, you can check it

May 18, 2018 at 7:07 am #2186959

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

To fix the following issues, please follow the below steps:

1) Copy the following code in WPML->Translation Management -> Custom XML configuration

<wpml-config>
    <admin-texts>
        <key name="td_011">
            <key name="tds_footer_text"/>
        </key>
    </admin-texts>
</wpml-config>

2) Once you place the code there, go to WPML->Translation Management -> Multilingual content setup and refresh the page.

To find out more, https://wpml.org/documentation/support/language-configuration-files/

Once you have created language configuration files you need to go to WPML->String Translation and search the strings that you have inserted in the theme options and translate it into the secondary languages.

Let me know if this helps.

Thanks

May 22, 2018 at 4:02 am #2204994

zedC

thanks to help me solve the problem