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This thread is resolved. Here is a description of the problem and solution.

Problem: Frontpage section for Hestia Pro still not working properly

Solution: The client mentioned that "THemeisle - About sections text is coming from the Pages (different from other Frontpage sections), so translating it on the page solved the issue."

This topic contains 1 reply, has 2 voices.

Last updated by andraS 1 year ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
October 5, 2018 at 10:44 am #2790417

andraS

We have already one closed thread about my issue: https://wpml.org/forums/topic/hestia-pro-frontpage-sections-not-foundable-as-strings/ It looked first that it got solved but now after hestia pro update I realized that sections background image disappears, I can use only default image (ok that may be also theme issue) but also translation is missing for that section on the website, I can see translated string under String translations, there it is marked as "translated" as well. any suggestions what can i do?

October 8, 2018 at 11:47 am #2795873

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

Could you please provide me login details, so I can quickly check the settings and provide you feedback? I need to request temporary access (wp-admin and FTP) to your site in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link

These info is private, and available to you and supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note that:

#1
Backup (both files and database) your site before giving us your credentials. You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose.
See: http://wordpress.org/plugins/duplicator/

Duplicator instruction
hidden link

#2
It would be better if you give me the test site rather than the live site.

#3
If the issues needs some changes in the plugins updates/disabling we will install a plugin called “duplicator” and replicate the site in our local server for testing.

Look forward to your reply.

Thanks