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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 11 replies, has 3 voices.

Last updated by Lauren 2 years, 6 months ago.

Assigned support staff: Lauren.

Author Posts
February 4, 2018 at 8:29 am #1506342

philipped-14

I am trying to: activate GF Multilingual but during the activation process I receive the following error:

Fatal error: Allowed memory size of 1342177280 bytes exhausted (tried to allocate 36864 bytes) in /home/clients/dc38f26aeafe5832d2ab565fefa89678/web/wp-includes/wp-db.php on line 1890

Fatal error: Allowed memory size of 1342177280 bytes exhausted (tried to allocate 114688 bytes) in /home/clients/dc38f26aeafe5832d2ab565fefa89678/web/wp-includes/wp-db.php on line 1924

And the system is blocked as far as I delete all the plugin directory from the server to recover access to my website

version of the plugin: 1.3.16 (all plugin are uptodated - wp 4.9.2
theme: Consulting (Pro) but the same issue occurs with other themes (as Woffice)

Impossible to provide debug info as I need to delete the plugin to get access to the dashboard
Iadded the debug info as I deleted the plugin

February 6, 2018 at 2:30 am #1507949

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting WPML support.

I would like to ask you to follow this steps in order to isolate the cause of the issue:

- Back up your site first before making any change, this is for security reasons.
- Deactivate all the plugins that are not related to WPML.
- Switch for a moment to a WordPress default theme like Twenty Seventeen.
- If the issue is gone, activate one by one to see with which one there is an interaction issue.

Could you tell me the result of this steps?

Kind regards,
Carlos

February 13, 2018 at 12:24 pm #1516133

philipped-14

As soon as I activate GF Multilingual, the site crashes. I need to erase all the file and directory of GF Multilingual to access the website again
I get the same result with two differents sites (with 2 different configuration, themes, plugin,...)
If I only have the theme, buddypress and gravity + WPML it's working correctly. I am testing the other plugin. I come back to you soon about

February 13, 2018 at 2:04 pm #1516292

philipped-14

Hi,

I made some tests and the issue occurs as soon as I activate WPML string translation at the same time than GF Multinlingual

If I first activate WPML String and then GF Multilingual, the system simply crasches with telling anything. If I first activate GF Multingual and then WPML String translation, the system also crasches but I get the following error message:

Fatal error: Out of memory (allocated 37748736) (tried to allocate 73728 bytes) in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-includes/plugin.php on line 109

Fatal error: Out of memory (allocated 37748736) (tried to allocate 114688 bytes) in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-includes/wp-db.php on line 1924

February 13, 2018 at 5:29 pm #1516599

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Hello, Carlos is off today so I'm stepping in to help out. I hope that's okay.

The error you are seeing indicates that you are out of memory. I see that in the debug info it looks like your WP Memory is already set pretty high, but sometimes hosting providers have their own limits set. Could you please check with your hosting provider to see if they have a limitation on the memory, and if so, can they increase it to see if this resolved the error?

If not, to best troubleshoot the issue, please make a snapshot of your site using the Duplicator plugin: https://wordpress.org/plugins/duplicator/. This will allow me to try and duplicate the error so that I can run further tests without interrupting your live site.

Once the snapshot is complete, either upload the snapshot ZIP file and the installer.php file to a file sharing service such as Dropbox (and share the link in your reply) or right click the Duplicator links in your wp-admin and paste in your reply.

Please note: It is important to reduce the size of the package so please exclude some paths like /cache or /uploads and also exclude archives and media files.

I will also need the username and password of an account that was created BEFORE creating the duplicator package.

I will enable the next reply to be private so only you and I have access to it!

February 14, 2018 at 7:53 pm #1518197

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thanks for sending me access to the site. I found that something is really strange with the folders of your site. For example, if you look at the plugins folder, there are lots of extra WPML folders. It looks like the subfolders are installed at the ain plugin level, instead of installed in the folder. It's not just WPML plugins that this is happening to, you can see it on your other plugins. Please see attached screenshots.

I believe this is what is causing the issues on your site. Do you know what could have caused this? Ideally, if you could deactivate and delete your plugins and upload fresh installs, perhaps the folder structure would resume the correct naming system. Is that a possibility for you? Most important would be to do this for all WPML and Gravity form plugins, but ideally for all plugins and themes. Even your theme folder structure seems to be incorrect. Be sure to take a complete backup of your site before making these changes. Please let me know if this is possible.

February 14, 2018 at 9:41 pm #1518277

philipped-14

Hi
Thank you for your answer. Unfortunately, the issue you noticed didn't solve the problem. the website you accessed is a backup for testing purpose. The actual website doesn't have the same configuration (it has the correct one) and the problem occurs as well.
To be sure, I deleted all the files of the test website and made a full copy of the real one to this copy and surprise: the problem was solved. Further, I copied all the table (DB) from the production site to the test one and the problem came back. So the issue seems to come from some DB value but where and wich one?
I don't understand at all.
If you have any idea?
I recreated a admin guest user on the test website for you
login= Guest
mdp= ***
site: hidden link

February 14, 2018 at 10:16 pm #1518295

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

On the copy of your site that I had created, I had seen an error in the debug log relating to a database entry. I don't have that debug log anymore, but it was related to an element type package_gravity_form and I think it was in the icl_string_translations table.

Please enable the WordPress debug log and see if you have a similar error. This will allow us to see where the error is in the database

1. Edit wp-config.php and insert the following lines:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

2. Browse to the page with the issue and/or reproduce the issue.

3. Locate the debug log in: /wp-content/debug.log

4. Paste the latest lines here. No need to paste the entire log file, just 50 lines or so will do. Please censor any sensitive information.

I found the error log in the /wp-content/ folder. Let me know the results. Thanks!

February 15, 2018 at 12:10 am #1518330

philipped-14

[15-Feb-2018 00:00:16 UTC] PHP Fatal error: Out of memory (allocated 484442112) (tried to allocate 20480 bytes) in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-includes/wp-db.php on line 1889
[15-Feb-2018 00:00:16 UTC] PHP Fatal error: Out of memory (allocated 484442112) (tried to allocate 20480 bytes) in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-includes/plugin.php on line 449
[15-Feb-2018 00:00:16 UTC] PHP Fatal error: Out of memory (allocated 39845888) (tried to allocate 20480 bytes) in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-includes/wp-db.php on line 1890
[15-Feb-2018 00:00:16 UTC] PHP Fatal error: Out of memory (allocated 39845888) (tried to allocate 114688 bytes) in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-includes/wp-db.php on line 1924
[15-Feb-2018 00:00:36 UTC] PHP Fatal error: Out of memory (allocated 176160768) (tried to allocate 20480 bytes) in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-includes/wp-db.php on line 1889
[15-Feb-2018 00:00:37 UTC] PHP Fatal error: Out of memory (allocated 178257920) (tried to allocate 20480 bytes) in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-includes/wp-db.php on line 1889
[15-Feb-2018 00:01:40 UTC] PHP Notice: Undefined variable: name_mods_free in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/00.theme-setup.php on line 35
[15-Feb-2018 00:01:44 UTC] PHP Notice: Undefined variable: tut_message_API in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/update-api/am.php on line 471
[15-Feb-2018 00:02:00 UTC] PHP Notice: Undefined variable: name_mods_free in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/00.theme-setup.php on line 35
[15-Feb-2018 00:02:02 UTC] PHP Notice: Undefined index: center in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_blog/carousel_blog.php on line 57
[15-Feb-2018 00:02:02 UTC] PHP Notice: Undefined variable: center_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_blog/carousel_blog.php on line 147
[15-Feb-2018 00:02:02 UTC] PHP Notice: Undefined index: tab in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/widgets-builder/button/button.php on line 34
[15-Feb-2018 00:02:02 UTC] PHP Notice: Undefined index: center in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 54
[15-Feb-2018 00:02:02 UTC] PHP Notice: Undefined variable: show_link_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 109
[15-Feb-2018 00:02:02 UTC] PHP Notice: Undefined variable: show_name_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 111
[15-Feb-2018 00:02:02 UTC] PHP Notice: Undefined variable: show_position_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 113
[15-Feb-2018 00:02:02 UTC] PHP Notice: Undefined variable: show_excerpt_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 115
[15-Feb-2018 00:02:02 UTC] PHP Notice: Undefined variable: show_name_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 117
[15-Feb-2018 00:02:02 UTC] PHP Notice: Undefined variable: center_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 119
[15-Feb-2018 00:02:03 UTC] PHP Notice: Undefined index: enable_all_widgets in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 251
[15-Feb-2018 00:02:03 UTC] PHP Notice: Undefined index: enable_all_widgets in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 185
[15-Feb-2018 00:02:04 UTC] PHP Notice: Undefined variable: name_mods_free in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/00.theme-setup.php on line 35
[15-Feb-2018 00:02:06 UTC] PHP Notice: Undefined variable: output in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/12.custom-styling.php on line 26
[15-Feb-2018 00:02:06 UTC] PHP Notice: Undefined variable: _thinkup_meta_pagetemplates in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/01.general-settings.php on line 496
[15-Feb-2018 00:02:06 UTC] PHP Notice: Undefined variable: thinkup_portfolio_pageid in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/06.portfolio.php on line 279
[15-Feb-2018 00:02:06 UTC] PHP Notice: Undefined variable: thinkup_team_pageid in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/08.special-pages.php on line 52
[15-Feb-2018 00:02:07 UTC] PHP Notice: Undefined variable: name_mods_free in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/00.theme-setup.php on line 35
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: output in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/12.custom-styling.php on line 26
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: _thinkup_meta_pagetemplates in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/01.general-settings.php on line 496
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: thinkup_portfolio_pageid in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/06.portfolio.php on line 279
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: thinkup_team_pageid in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/08.special-pages.php on line 52
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined index: tab in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/widgets-builder/button/button.php on line 34
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined index: center in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_blog/carousel_blog.php on line 57
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: center_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_blog/carousel_blog.php on line 147
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined index: center in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 54
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: show_link_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 109
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: show_name_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 111
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: show_position_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 113
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: show_excerpt_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 115
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: show_name_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 117
[15-Feb-2018 00:02:09 UTC] PHP Notice: Undefined variable: center_check in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/widgets_builder/carousel_team/carousel_team.php on line 119
[15-Feb-2018 00:02:17 UTC] PHP Notice: Undefined variable: name_mods_free in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/00.theme-setup.php on line 35
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined variable: output in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/12.custom-styling.php on line 26
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined variable: _thinkup_meta_pagetemplates in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/01.general-settings.php on line 496
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined variable: thinkup_portfolio_pageid in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/06.portfolio.php on line 279
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined variable: thinkup_team_pageid in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/08.special-pages.php on line 52
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: thinkup_rowCellClass in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 941
[15-Feb-2018 00:02:18 UTC] PHP Notice: Undefined index: panel-widget-style in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/plugins/thinkup-panels/thinkup-panels.php on line 119
[15-Feb-2018 00:02:19 UTC] PHP Notice: Undefined variable: name_mods_free in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/00.theme-setup.php on line 35
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[15-Feb-2018 00:02:23 UTC] PHP Notice: Undefined variable: tut_message_API in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/update-api/am.php on line 471
[15-Feb-2018 00:02:31 UTC] PHP Notice: Undefined variable: name_mods_free in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/00.theme-setup.php on line 35
[15-Feb-2018 00:02:35 UTC] PHP Notice: Undefined variable: tut_message_API in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/update-api/am.php on line 471
[15-Feb-2018 00:02:35 UTC] PHP Notice: screen_icon is deprecated since version 3.8.0 with no alternative available. in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-includes/functions.php on line 3842
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[15-Feb-2018 00:02:45 UTC] PHP Notice: Undefined variable: name_mods_free in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/00.theme-setup.php on line 35
[15-Feb-2018 00:02:48 UTC] PHP Notice: Undefined variable: name_mods_free in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/00.theme-setup.php on line 35
[15-Feb-2018 00:02:51 UTC] PHP Notice: Undefined variable: tut_message_API in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/update-api/am.php on line 471
[15-Feb-2018 00:02:52 UTC] PHP Notice: screen_icon is deprecated since version 3.8.0 with no alternative available. in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-includes/functions.php on line 3842
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[15-Feb-2018 00:03:02 UTC] PHP Notice: Undefined variable: tut_message_API in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/update-api/am.php on line 471
[15-Feb-2018 00:03:07 UTC] PHP Notice: Undefined variable: name_mods_free in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/admin/main/options/00.theme-setup.php on line 35
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[15-Feb-2018 00:04:39 UTC] PHP Notice: Undefined variable: tut_message_API in /home/clients/dc38f26aeafe5832d2ab565fefa89678/testpublic/wp-content/themes/Consulting_Pro/lib/update-api/am.php on line 471
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February 15, 2018 at 2:17 pm #1519073

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I'm unable to open your test site now. Does the test site load for you?

I notice a lot of those notices are coming from your Theme. On your test site, could you deactivate the Consulting Pro theme and temporarily activate a default theme such as Twenty Seventeen? Then, delete the error log, and reload your site and try to activate Gravity Forms multilingual and then see if any errors appear.

February 23, 2018 at 11:25 pm #1527996

philipped-14

The error still occurs: no error message because the plugin crashes during the activation process....
I guess you were right : the issue is coming from a database corrupt date. but which one and in which table?

February 26, 2018 at 10:32 pm #1529844

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I am unable to access the login page for you site - has the link changed form the earlier credentials that you sent?

Please make a full backup of your site, and then in your database, go to the icl_string_trnaslations table and delete any element type package_gravity_form. This was in the error that I was receiving earlier, so I think the problem is with one of the gravity form packages. Please keep in mind that this will delete any translations in the packages, but I am trying to isolate where the issue could be coming from.

Once these gravity form packages are deleted, are you able to activate the plugin?

The topic ‘[Closed] GF Multilingual Plugin Activation doesn't work properly’ is closed to new replies.