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Last updated by Andreas W. 1 month, 1 week ago.

Assigned support staff: Andreas W..

Author Posts
September 9, 2019 at 7:20 am #4534023

angeloR-10

I've make a full Gravity Form translation (French -> German). I'ts a Step-by-Step form.

In Translation manager, the job is "Achived". French form (basic) work fine, but translation show only Title. In the "Preview mode",he form is displayed correctly BUT step-by-step does not work. (He goes from step 1 to 3)

I am trying to:

Change Jquery data
Re-Make Translation
Re-Make form

Link to a page where the issue can be seen:

hidden link
(Use FR/DE)

Instead, I got:
I got an "Uncaught TypeError: e.indexOf is not a function"

September 9, 2019 at 4:07 pm #4538839

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for contacting the WPML Support Forum.

I can see that some of your plugins are outdated. Could you please update WPML and its add-ons, as also any othe plugin to the latest version and let us know if the issue persists?
Before doing it, please create a reliable backup of your site.

Now, in case the issue perists, could you please try to run the site in minimal setup?

Disable any additional plugin that is not related to Gravity Forms and WPML and its add-ons.

If the issue disappears please start reactivating any plugins, or activate them in small groups. This way please verify at which points the issue appears again to indicate the plugin that is causing the issue.

Also please change to a default theme like TwentySeventeen to see if the issue might be theme related.

Further, you could enable the wp-debug feature to see if there are any current PHP errors given.

Add the following to your wp-config.php file:

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true);
define( 'WP_DEBUG_DISPLAY', false);

The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.

If you open wp-config.php and that define statement is not there, you can add it right before this line:

/* That's all, stop editing! Happy blogging. */

You will be able to find a complete report inside of your wp-content folder. Look for a debug.log file and provide me the results.

More information about how to activate this feature you can find here:
https://wpml.org/documentation/support/debugging-wpml/

Let me know about the outcome.

Kind regards
Andreas

The topic ‘[Closed] Gravity Form Translation – jQuery 3.4.1 error’ is closed to new replies.