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This topic contains 68 replies, has 3 voices.

Last updated by Andreas W. 3 years, 11 months ago.

Assisted by: Andreas W..

Author Posts
March 31, 2020 at 3:57 pm #5805975

simoneP-19

i'm sorry but i can't believe we are still at this point.
nevertheless i' ve done what you asked.
If you disable Gravity Forms Multilingual it works, if you enable it, it doesn't

March 31, 2020 at 8:26 pm #5807873

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I am really sorry about the delay, but it was related to a server issue.

Now, you explained that the forms do not calculate the total correctly once Gravity Forms Multilingual is enabled.

On my test site, I can confirm that the form total price value is not calculated based on the form field default values. Once GFML is disabled the calculation work on first-page load.

The test-site has now been forwarded to one of our developers. I will be in contact once I have more feedback.

Kind regards
Andreas

April 2, 2020 at 1:58 pm #5823473

Igor

My apologies, I posted here the fix for some other ticket. Please use this file: hidden link

You should replace by it the file `wp-content/plugins/gravityforms-multilingual/classes/class-gfml-conditional-logic.php`.

April 2, 2020 at 6:52 pm #5826091

simoneP-19

Hello Igor,
this seems to work now, but i need more time to test to be sure.
I'll keep you posted.
I invite Andreas to test it too on the server so we can have a double check.

Thanks

April 2, 2020 at 7:43 pm #5826351

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hi,

Thank you for looping me in.

I will be testing this afternoon and get back with the results shortly.

Kind regards
Andreas

April 2, 2020 at 11:03 pm #5827093

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

The fix does solve the issue with the form´s total value on the first page load.

Further, the forms work as expected on my test when it comes to price calculations that depends on conditional fields.

Please let us know if you spot any further issues.

Kind regards
Andreas

April 3, 2020 at 9:49 am #5830301

simoneP-19

Ok other tests seems to confirm the fix.

I just have one more problem with the total amount but i think it depends on XStore Core plugin. If you update all plugin and wordpress to the latest version, if you enable xstore core plugin the price is wrong. But it's the theme plugin so i can't disable it.

April 3, 2020 at 9:56 pm #5835781

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I understand this is surely not acceptable.

Please install the latest version of the theme and its plugin(s) here for further investigation:

hidden link

Please could confirm if the same issue occurs on this new install.

Kind regards
Andreas

April 7, 2020 at 1:55 pm #5858103

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Just a short reminder, as I did not hear back from you yet:

Please install the latest version of the theme and its plugin(s) here for further investigation:

hidden link

Please could confirm if the same issue occurs on this new install and/or send me a short notification once the theme is installed.

Kind regards
Andreas

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.