This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
|October 6, 2019 at 5:28 pm #4703049|
Gravity forms plugin installed but not working and there is also issue showing for woocommerce multilingual ( please check attached picture ).
|October 7, 2019 at 7:36 pm #4710465|
Marcos Vinicios Barreto
Languages: English (English ) Portuguese (Brazil) (Português )
Timezone: America/Bahia (GMT-03:00)
Thank you for contacting WPML Support. Regarding your questions, here are the details:
1 - Gravity Forms Multilingual
The message is stating the Gravity Forms plugin is not installed/activated in your WordPress installation, please, check the following:
1.1 - You have the core Gravity Forms plugin installed and activated in your WordPress Dashboard > Plugins settings.
1.2 - If you see it listed, then try to deactivate/activate it again and let me know if the Gravity Forms Multilingual message disappears.
2 -WooCommerce Multilingual
2.1 - Go to your WordPress Dashboard > WooCommerce > WooCommerce Multilingual > Status > Troubleshooting you should be able to see a new field underneath the 'Sync variables products' section that refers to the product_type and fixes this issue.
2.2 - If you don't see any option to fix the issue using the above instructions, then go to your theme files and if there's a wpml-config.xml file for your theme, you should be above to see some lines like this:
Delete it and you should be done.
IMPORTANT: Please, note, a backup is required for security reasons and to avoid any data loss, you can use the https://wordpress.org/plugins/backupwordpress/ plugin for these backup needs.
Please, let me know if you need any additional instructions and clarifications, have a nice day.
|October 10, 2019 at 11:08 am #4729691|
My issue is resolved now. Thank you!