[Assigned] Gravity Forms required checkbox validation message missing when WPML String Translation is active

Hi,

Please try my suggestion from the chat. For your convenience, I'm adding it below.

Please try it in minimum environment. We suspect a conflict with the theme or another plugin might be causing this problem. If possible, get your site into a minimum environment by switching to a default WordPress theme, such as TwentyTwenty-Four, and activating only Gravity Forms and WPML.

First, you must check if the problem persists when just the theme is switched to TwentyTwenty-Four (for example). If it persists, deactivate all plugins except WPML and its add-ons (including Strings Translation) and Gravity Forms without any extensions. Then, please check if the problem persists. If it does not persist, start by activating the plugins individually and check whether the issue returns; then report to me which plugin was the culprit.

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****

*** If your site is live, you might want to try those procedures in a staging environment or a snapshot of your site on your local server or another server. ***
Regards,
Itamar.

Hi,

Thanks for finding that the Gravity Forms Partial Entries add-on is the culprit in this case. Gravity Forms is, of course, officially compatible with WPML. However, its Gravity Forms Partial Entries add-on is unknown to us and has never been tested with WPML. We will do our best to help with this issue. We need to replicate this issue on a fresh WordPress installation. Then I'll be able to escalate it to our compatibility team. To do this, I created a test website with a clean WordPress installation. You can access it through this link:

hidden link

With this link, you'll be directly logged in.

I already installed and configured WPML and the Gravity Forms plugin on this site. I also installed the Gravity Forms Partial Entries add-on.

Can you please create a simple form and replicate this issue on the sandbox site?

When everything is finished, and you can replicate the problem, please let us know.

Important! Do not import your site to the test site. We must replicate the problem on a fresh, clean WordPress installation.
Thanks,
Itamar.

Hi,

Thanks for replicating the issue on the sandbox site.
I'll check it and if needed esclate to our compatibility team.
I'll keep you updated here.

Regards,
Itamar.

Hi,

Our compatibility team has provided the following explanation and workaround.

The issue is related to gform_pre_render. The add-on calls GFFormDisplay::gform_pre_render() after validation.

1. Open the ...\wp-content\plugins\gravityformspartialentries\class-gf-partial-entries.php file.

2. Look for the method maybe_save_partial_entry() and on line 459.

3. Wrap this:

			if ( method_exists( 'GFFormDisplay', 'gform_pre_render' ) ) {
				$form = GFFormDisplay::gform_pre_render( $form, 'form_display', false, array() );
			} else {
				$form = gf_apply_filters( array( 'gform_pre_render', $form_id ), $form, false, array() );
			}

4. In a conditional that prevents it when WPML is active and it's a real submissions

		if ( defined('ICL_SITEPRESS_VERSION') && ! rgpost( 'is_submit_' . $form_id ) ) { // WPML - Prevent on real submission
			if ( method_exists( 'GFFormDisplay', 'gform_pre_render' ) ) {
				$form = GFFormDisplay::gform_pre_render( $form, 'form_display', false, array() );
			} else {
				$form = gf_apply_filters( array( 'gform_pre_render', $form_id ), $form, false, array() );
			}
		}

5. Save the changes.

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****

This should fix the problem.

Please let us know how it goes.

Regards,
Itamar.

Hi,

Yes, as I mentioned in my previous reply, this is a workaround applied in the Gravity Forms Partial Entries plugin's files; hence, you will need to insert it again after an update.

What we would like to know at this stage is whether this workaround fixed the issue on your site?

Regards,
Itamar.