This thread is resolved. Here is a description of the problem and solution.

Problem: when translating Gravity Forms, translation is stuck at 99% and doesn't complete

Solution: the form was large so the value max_chars wasn't enough to save it. Increasing the value solved the issue.

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This topic contains 4 replies, has 2 voices.

Last updated by josv-12 8 months ago.

Assigned support staff: Laura.

Author Posts
October 1, 2019 at 1:25 pm


I am trying to:
Translate gravity forms into 4 other languages. We see now that all translation jobs remain at 99%. It seems like newly added form elements are impossible to save and update (it does work using string translation, when looking at chrome inspector, saving response is 200). Turkish translation does not work at all. If we look at string translations, all turkish translations are missing.

Link to a page where the issue can be seen:
hidden link

I expected to see:
Turkish translation.

Instead, I got: Fallback dutch translation

We have also tried to rebuild caches etc, all steps as described in attached image.

Since the site is not in production yet, feel free to check. I have a DB dump.

October 1, 2019 at 2:19 pm
October 1, 2019 at 2:45 pm #4673055


if I translate these last fields and mark them as translated, they become untranslated again the next time I open.

October 2, 2019 at 10:51 am #4679343


Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)


could you please check if there are errors in the browser console or in the WordPress debug log?

To activate the WordPress debug log, edit wp-config.php and insert the following lines:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

Browse to the page with the issue and/or reproduce the issue.

Locate the debug log in: /wp-content/debug.log

Paste the latest lines here. No need to paste the entire log file, just 50 lines or so will do. Please censor any sensitive information.

October 6, 2019 at 2:04 pm #4702591



it turned out I reached the max_chars of 1500 (it's a large form). Increasing this to 3000 solved the issue. Thanks for the support

October 6, 2019 at 2:04 pm #4702593


My issue is resolved now. Thank you!