After filling out a GF registration form the user account will get activated at Forms > Entries.
Here we use site default language FR and the first activation email will be sent in FR instead of user language EN - all other notification emails seem to work fine - no matter which admin language is set.
I have been testing again:
1) User fills out a form
2) A confirmation email is sent and it is always sent in the user language - works as expected
In your last message, you are mentioning a form confirmation message which is actually what you see on Frontend after filling out the form - you mean instead the user activation notification, correct?
1) User fills out a form in FR and received a confirmation email in French
2) Activating the user from Forms > Entries with admin language EN - notification is sent in EN
3) Sending another notification with admin language EN - notification is still sent in EN
4) Switching admin to FR - notification is still sent en EN
Example notification:
User Is activated
Thank you for joining us
Here's your link to set the password: Link
Is this the message that you refer to?
According to Form > Settings > Notifications > User activation the content should be:
Merci de vous joindre à nous
Voici le lien de configuration de votre mot de passe: <a href="{set_password_url}">Link</a>
I can confirm that this is located and translated correctly on WPML String Translation.
It is sadly unclear to me until now why GF always sends the notifications always in EN.
Before I escalate this issue, could you please confirm if I captured this correctly?
My apologies for the delay in answering, as I was debugging and trying to provide you with a workaround for the issue, for I have tried to analyze our Gravity Forms Multilingual Addon for the cause of this behavior.
In fact, it appears, that our code somehow seems work like that, that we recognize the current user on FrontEnd and set the correct profile language for this user inside the database when filling out the form. (FrontEnd-Operation)
But then, when the admin forces the email from the backend this current user relates to the admin, as this is the actual WordPress user in this case, while on activation or notification we actually should look for the user that originally filled out the form - or to be more clear the user field of the current post object "Entries".
Sadly, until now, I can not provide a workaround for this problem, and I have escalated this now to our compatibility team for further revision.
As soon I received further feedback from the team I will be in contact.
The reported issue has been escalated to our development team and a fix for this issue will be implemented into an upcoming version of the Gravity Forms Multilingual Addon.
For now, I would kindly like to apply the following workaround in order to solve this issue:
I realized that we still have this ticket internally escalated and it looks to me that this should have been solved in GFML 1.7.0 while we are now running 1.7.2.
Could you please confirm and let me know if further assistance is needed?
Best regards
Andreas
The topic ‘[Closed] Gravity Forms User Registration Add-On – Activation email is not getting translated’ is closed to new replies.
