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This topic contains 2 replies, has 3 voices.

Last updated by John 1 month ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
September 10, 2019 at 12:42 am #4540605

Jocelyn Gardner

What's missing or not working for you?
In Bridge theme, WPML can only show a menu in a header widget in one language at a time. Depending on the last language I saved in the widget, it is the one that becomes active and visible.

September 10, 2019 at 3:15 am #4541341

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thanks for writing in! I’m happy to help out.

Can you please elaborate a little more so I can better understand? You wanted the header menu to show the menu according to the languages correct? Have you translated the menu?

Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit so if you like make use of "upload an image" below the comment area.

Further, for helping further on this issue it's very important to know your site related information such as themes used, plugins used, PHP versions etc. You can easily send this using Debug information settings from WPML.

So could you please go to WPML > Support > Debug Information and give me the information in the next reply. You can read the detailed instruction here: http://wpml.org/faq/provide-debug-information-faster-support/

Look forward to your reply.

Thanks

September 13, 2019 at 12:11 am #4564483

John

Jocelyn here from one of my client's account. Sorry it took so long to reply, I couldn't do it with the kind of account I was using.
As you can see in the screen shots I provided, the main menu is ok in both languages.
It's the secondary nav menu in the header top bar right widget that's the problem. The english version doesn’t show up. WPML seems to be able to show only one language at a time.
The menus (main and secondary) have been translated.
Here are the debug information:

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