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This topic contains 3 replies, has 2 voices.

Last updated by Bruno Kos 7 months ago.

Assigned support staff: Bruno Kos.

Author Posts
March 19, 2019 at 10:29 am #3377821

prajwalM

I have attached an image the error that i am getting during the translation process.

I am not able to get confirmation mail / verification mail to get full access to the contact form translation.

March 19, 2019 at 10:51 am #3378095

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

In order to debug this issue further quickly, would you be willing to provide me with temporary WordPress admin username so I could investigate the issue directly? I have marked your next reply private so you can safely add this information.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Please make a full backup of your site before sharing this info!

You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup.

Regards,
Bruno Kos

March 19, 2019 at 12:38 pm #3378967

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

I can see that you have the error:

undefined method `organization' for nil:NilClass

Can I update your WPML plugins and try some troubleshooting options on hidden link site?

Regards,
Bruno Kos

March 19, 2019 at 3:44 pm #3380799

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Can you check now? I was able to send a job from the basket and it worked. I also see these within Translations queue now.

Regards,
Bruno Kos