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This topic contains 2 replies, has 2 voices.

Last updated by Noman 1 year, 12 months ago.

Assigned support staff: Noman.

Author Posts
June 18, 2019 at 2:55 pm #4044591

jelleH-2

I am trying to: give the footer different content per language. This is not working for additional languages (German and Dutch). I noticed when editing footer, English has a different id, German and English having the same id. How to fix this? Template is using Elementor.

I expected to see: Able to use different footer content

Instead, I got: Same footer content for additional languages.

June 19, 2019 at 5:42 am #4048039

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. To take a closer look on this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

June 20, 2019 at 5:42 am #4056655

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

I have fixed this issue by doing below steps:
- Enabled Theme Parts (jet-theme-core) CPT translation from WPML >> Settings >> Multilingual content setup > Post Types Translation
- Duplicated Primary language Footer in secondary languages.

Now it’s showing correct footer in frontend as you can see in the attached screenshot.

You can add/update footer translation from here:
hidden link

Please let me know if this resolves your issue or you need further assistance with this issue.

Thank you

En Footer 2.jpg
NL footer.jpg
DE Footer.jpg
footer translation 1.jpg