This thread is resolved. Here is a description of the problem and solution.
Problem: The problem that this customer was having is that his menus were showing up in the same language on each of his translations.
Solution: Client's menus were not translated into the respective languages.
In order to translate your menu we have a small tutorial that can guide you through this process.
Please take a look at the document below: https://wpml.org/documentation/getting-started-guide/translating-menus/
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