Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 5 replies, has 2 voices.

Last updated by Itamar 2 years, 6 months ago.

Assigned support staff: Itamar.

Author Posts
June 9, 2017 at 7:50 pm #1295356

Eddy Miranda

In need help with the performance of the plugin. the plugin is slowing down the site and via google analytics its causing a lot of errors. how can you help me solve this issue.

URL of (my) website where problem appears:

Instead, I got:

Steps to duplicate the issue:

June 12, 2017 at 11:30 am #1296237


Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hello, Eddy.

Thank you for contacting the WPML support forum.

By looking at the debug info that you have attached I can see that your server WP Memory Limit is set to 40M.
Our recommendations are to have the following as minimal requirements:
- PHP 5.3 and above (this OK with your installation) with a memory limit of at least 128MB and more if possible.
- MySQL 5.6 and above (this OK with your installation).
Please follow this link for a detailed documentation:
Is it possible for you to change those to the minimum requirement?
You may need to contact your hosting provider for that.
Meeting those baseline requirements is most critical before starting to debug and sometimes solves performance issues like you experiencing.
Most important is to raise the WP Memory Limit.
Please try to raise it before you contact your hosting company.
You can try and do it from the wp-config.php file in your WordPress installation.
Insert this code in that file.

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Add it before this line:
/* That's all, stop editing! Happy blogging. */

Please understand that when using WordPress + WPML and its extensions + many other plugins it consumes a lot of memory from your server for your sites installation and this issue must be dealt before anything else.

Could you please perform those procedures and see if it help?

June 14, 2017 at 6:28 pm #1298552

Eddy Miranda

Ok so we've updated the server to the requirements needed. please let me know how we can increase performance and not this plugin so heavy on our site.

June 14, 2017 at 6:54 pm #1298568


Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Thanks for increasing the WP Memory Limit.
Has it improved the performance issue?
Besides that, I need more information about your issue, please.
1. Where do you experience performance issues on the front-end or the back-end?
2. How do you determine it is coming from WPML?
Further reference on this topic is here and may help you out:

June 14, 2017 at 6:57 pm #1298569

Eddy Miranda

On the front end. Also the marketing company that has joined us on the project has mentioned that since we've installed and developed the plugin we have been having errors on the site.

i currently do not have the plugins activated. would you like them on in order to access the site?

June 15, 2017 at 5:46 pm #1299339


Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

If the reason to deactivate the plugin is a performance issue on the frontend, to optimize WPML you can set the following to be OFF or disabled:
- Adjust IDs for multilingual functionality (WPML > Languages)
- Track where strings appear (WPML > String Translation)
- Auto register strings(WPML > String Translation)

Please consider that the server load of a plugin is not necessarily what is slowing it down for the user.
So the Google Analytics plugin might have measures the impact of WPML on your server load.
(You did not give me other specific information about this testing.)
This will have an impact first of all in your own admin performance and not the front-end.
Please use tools like Pingdom (, Google Pagespeed insights or Gtmetrix (hidden link) to find more factors that affect the speed of your site on the front-end.
Please make a test with and without WPML and its add-ons on any of the above services as they may help you to evaluate the real impact of WPML on the front-end of your site.


The topic ‘[Closed] Help with performance’ is closed to new replies.