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Tagged: How to translate, Language Redirection
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This topic contains 16 replies, has 3 voices.
Last updated by Nazir 2 years, 2 months ago.
Assigned support staff: Andrey.
Author | Posts |
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October 25, 2018 at 8:05 am #2848918 | |
Nazir |
hello your support link in china work too bad so when you send answer give me the email i will text you back there. |
October 26, 2018 at 2:36 pm #2853360 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português ) Timezone: Europe/Rome (GMT+01:00) |
Hi, can you please tell me which issue are you encountering with our site? We do not work by mail unless it's absolutely necessary. I saw my colleague Lauren is taking care of issue n. 1, so I'll take care of issue 2. I checked your site but what I see is different from yours. In the screenshot you posted, it seems the theme didn't load the css, which is usually a server issue. I'd also suggest you increase the WP Memory Limit. PHP memory limit is fine but WordPress uses 40Mb as default. Minimum requirements for WPML are 128Mb. /** WP Memory Limit */ define( 'WP_MEMORY_LIMIT', '256M' ); The wp-config.php file is located in your WordPress root directory. It's the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it. |
October 26, 2018 at 3:31 pm #2853520 | |
Nazir |
hi from where need add code please help or send the video or help me add it. |
October 26, 2018 at 4:54 pm #2853778 | |
Nazir |
[edited] here is my wp-confic.php file where need add? |
October 26, 2018 at 4:54 pm #2853779 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português ) Timezone: Europe/Rome (GMT+01:00) |
Hi, to edit your wp-config.php you need to access your WordPress installation via FTP or cPanel. I did access the Dashboard from the link, I saw the same text you have in the screenshot but the CSS was loaded as supposed to do. If you still see it that way, it could be a connection problem on your side, something it can happen. |
October 26, 2018 at 4:58 pm #2853785 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português ) Timezone: Europe/Rome (GMT+01:00) |
Hi, I removed the wp-config.php from your previous post because it was exposed in the public forum. Please don't add any private info unless we enable a private answer. You can add the code after define('WP_CACHE', true); |
October 26, 2018 at 5:11 pm #2853863 | |
Nazir |
ok. Sorry for my english im Russian and now im in China here is 1:05 Night. Im little tired but this problem very importand for me,SO please text me on email now (jumunona@gmail.com) |
October 26, 2018 at 6:04 pm #2853945 | |
Nazir |
i have add but didt work where i can send you the document for you see |
October 26, 2018 at 6:15 pm #2853962 | |
Nazir |
i have change and it work now. |
October 27, 2018 at 3:14 pm #2855276 | |
Nazir |
helllooo. 2) I can not create the Chinese or English menu they will have HTTP ERROR 500 . |
October 29, 2018 at 3:27 am #2856843 | |
Nazir |
see this when i change language from home page and enter to account go to the vendor dashboard it be like this why? hidden link see this |
October 29, 2018 at 2:46 pm #2858464 | |
Andrey Supporter Timezone: Europe/Kiev (GMT+02:00) |
Laura has handed your ticket to me. I hope this is fine. I have to look closer at this. For this I need to request temporary access (wp-admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. |
October 29, 2018 at 5:07 pm #2858889 | |
Nazir |
and she have give me this code Hi, I removed the wp-config.php from your previous post because it was exposed in the public forum. Please don't add any private info unless we enable a private answer. You can add the code after 1 you can see up here in this ticket, so i have WP Rocket on my site so still can add this code or no ? |
October 29, 2018 at 5:29 pm #2858997 | |
Andrey Supporter Timezone: Europe/Kiev (GMT+02:00) |
I got the access details. I will take a look and update you here as soon as I know more. Yes, you can try to add what Laura asked (right after the code she mentioned). /** WP Memory Limit */ define( 'WP_MEMORY_LIMIT', '256M' ); |
October 29, 2018 at 5:33 pm #2859037 | |
Nazir |
ok, yes i already have add this memory limit 256M |