This thread is resolved. Here is a description of the problem and solution.
Problem: Some elements of my page builder are missing on the translation editor.
Solution: If the strings are not being displayed on the translation editor, probably they are not registered for translation yet. In this case we have 2 options:
Option #1: Translate using the manual editor:
- Go to the edit screen of the page (original language).
- Turn off the "Use WPML's Translation Editor" on the right sidebar
- Select your editor preferences and save
- Edit the translation
Option #2: Register the elements for translation:
In this case we need to check the theme code and shortcodes in order to register it using wpml-config.xml: https://wpml.org/documentation/support/language-configuration-files/
This is the technical support forum for WPML - the multilingual WordPress plugin.