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This topic contains 8 replies, has 3 voices.

Last updated by stevenV-3 3 years, 11 months ago.

Assigned support staff: Dat Hoang.

Author Posts
September 6, 2016 at 2:06 pm #1063206

stevenV-3

I am trying to: install WPML

URL of (my) website where problem appears: hidden link

I installed WPML to website mentionned, and added this website to my WPML account. When I want to enter my site code, I get error "code not valid"...

September 7, 2016 at 11:08 am #1065232

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi ,

Thank you for contacting the support team. We are happy to help you.

Please share few screenshots for the better understanding. Hope you are using the latest version of WPML(3.5.1.1) and WordPress(4.6).

--
With Regards

Bigul

September 7, 2016 at 11:51 am #1065312

stevenV-3

Hi Bigul,

I tried again today to enter my site code and this time it worked, so I activated all WPML plugins.
I'm having another issue at this moment: I try to import qTranslate settings into WPML with plugin qTranslate Importer, but it gets stuck at "working...". It is running about an hour now...

I activated and configured WPML and deactivated qTranslate before starting import, as explained on your webiste (https://wpml.org/documentation/related-projects/qtranslate-importer/).

Any idea for solution please?

September 7, 2016 at 1:43 pm #1065734

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi ,

As mentioned in the document we have stopped the support for https://wpml.org/documentation/related-projects/qtranslate-importer/ since WPML 3.1.9.7. Qtranslate Importer plugin is no more compatible with the latest versions of WPML.

But there is a temporary workaround. You can try it in a staging/test site.

- Uninstall WPML
- Use version WPML 3.1.9.7 ( get it from https://wpml.org/download/wpml-multilingual-cms/?section=changelog )
- Run qTranslate importer
- Upgrade to the latest versions of WPML when it is complete.

You can upgrade in the following order to avoid the upgrade issues. You can upgrade up to WPML 3.5 manually by uploading to wp-content/plugins folder(deactivate plugins before uploading latest version, then activate it). Then you can upgrade to 3.5.1.1 automatically from WP Dashboard.

WPML 3.3>>3.3.8 >>3.4.1>>3.5

--
With Regards

Bigul

September 7, 2016 at 6:27 pm #1066436

stevenV-3

Hi Bigul,

Thanks for info, I will try it with version 3.1.9.7!

Some one more question: the website is using also Woocommerce. Will translations for Woocommerce of qTranslate also be transferred with qTranslater Importer? Do I also need an older version of plugin Woocommerce Multilingual?
Thanks in advance for help!

Kind regards,

Steven

September 8, 2016 at 9:39 am #1067827

Dat Hoang

I continue to work on this. Hope that's fine 🙂

If they are just single products, that should be fine. If they're variations, that should have the issues.

For this case, I suggest checking your site carefully before and after the migration. It's quite old and like Bigul said above we stop providing support.

September 8, 2016 at 10:02 am #1067910

stevenV-3

Hi Dat Hoang,

That's fine for me, as long as I get some support 🙂

What do you mean with "single products" and "variations"? FYI: I'm not the creator of this webshop, I'm assisting someone to make transition from qTranslate to WPML...

So I don't need older version installed for Woocommerce Multilingual?

September 9, 2016 at 3:24 am #1069745

Dat Hoang

Actually, they're "single" and "variable".

Please have a look at these documents:
* hidden link
* https://docs.woocommerce.com/document/variable-product/
* https://docs.woocommerce.com/document/managing-products/

September 9, 2016 at 7:38 am #1070067

stevenV-3

Hi Dat Hoang,

Meanwhile we found solutions for problems that occured with plugin qTranslate, so we will continue this website with qTranslate. I adviced my customer to use WMPL in the future.
For now we prefer not to take the risk with qTranslate Importer, as the website is up and running with couple hundreds of visitors each day.
Thanks again for support and followup!

😉