Background of the issue:
I had to deactivate all my plugins this morning, and once reactivated everything, my English homepage has not been displaying correctly. The English homepage hidden link should only show content in English.
Symptoms:
The English homepage is showing mixed/duplicated content in English and Italian, and some WooCommerce elements are missing, such as my products featured on the homepage. The Italian page hidden link is working correctly and displays all content in Italian, including WooCommerce products.
Questions:
Why is my English homepage showing mixed content in English and Italian?
Why are some WooCommerce elements missing from my English homepage after reactivating plugins?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Vienna (GMT+02:00)
Hi,
do you have a staging environment available where I can conduct additional tests?
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
