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This topic contains 3 replies, has 2 voices.

Last updated by Marcos Vinicios Barreto 1 month, 1 week ago.

Assigned support staff: Marcos Vinicios Barreto.

Author Posts
September 3, 2019 at 6:25 pm #4506917

jasonM-26

Tell us what you are trying to do?
I am translating the pages with WPML simple pages are getting translated easily but I want to know how can I translate the WP Bakery Sections?

Also the translated page's footer is different than the actual page. How to have same footer for actual page and translated page.

What is the link to your site?
hidden link

September 3, 2019 at 8:33 pm #4507227

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for contacting WPML Support. Regarding your questions:

1 - "I want to know how can I translate the WP Bakery Sections?"

Please, refer to this guide in order to learn step by step on how to translate your pages built with the WPBaker Builder: https://wpml.org/documentation/translating-your-contents/page-builders/#translating-page-builder-contents. If these instructions are not enough please, let me know and I will proceed with further details for you.

2 - "Also the translated page's footer is different than the actual page. How to have same footer for actual page and translated page."

I would need some more details here, what do you need to achieve? Do you need to translate your footer? If so in most cases you will only to translate the footer widgets as you can read at: https://wpml.org/documentation/getting-started-guide/translating-widgets/

Please, let me know if it helps or if you need any additional instructions and details. Have a nice day.

September 9, 2019 at 4:08 pm #4538843

jasonM-26

I don't want to translate the footer yet. The issue is on changing the language the footer contents get changed. If you check the website and change the language you will see it. Check the footer before and after changing language.

September 9, 2019 at 7:01 pm #4539799

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for the updates and sorry for the bit of waiting here. I took a detailed look in your website and noticed there's a missing footer widget in the secondary language, also the 'Resources widget seems to be showing duplicated items. I would like to give a detailed look in your WordPress Dashboard in order to provide you with an accurate answer and solution, for that, please consider:

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link

Please, let me know if you need any additional details. Have a nice day.

The topic ‘[Closed] How Can i Translate WP Bakery Section?’ is closed to new replies.