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[Closed] How do I translate the dropdown options in search Forms?

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 61 replies, has 2 voices.

Last updated by larryL-9 1 year, 2 months ago.

Assisted by: Kor.

Author Posts
October 10, 2022 at 1:31 pm #12214165

larryL-9

On hidden link if you click on the Search Icon, you get a list of dropdowns for such as 'Products', 'Blog', 'Video'.

How do I translate these on other websites such as heskins.es?

Screenshot 2022-10-10 at 14.30.33.png
October 11, 2022 at 3:58 am #12217069

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

Please try searching for the strings using the "String Translation" as explained here. https://wpml.org/documentation/getting-started-guide/string-translation/

If it's not there, try scanning the theme/plugins as explained here https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#scanning-the-theme-and-plugins .

Or, try enabling the "Look for strings while pages are rendered" in WPML > String Translations > Auto register strings for translation. Then, open the page and scan the contents and try searching for the strings using the "String Translation".

Let me know how it goes.

Thanks!

Kor
October 12, 2022 at 8:39 am #12225675

larryL-9

Thanks for the info. I ran through those and still can't find them. However, the last item 'Auto register strings for translation' didn't give me an option to search on the opened page?
October 13, 2022 at 5:07 am #12231747

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical.

Thanks!

Kor
October 14, 2022 at 10:47 am #12241885

larryL-9

Hi

We backup the website every night but would not want any downtime when you deactivate plugins.
You shouldn't need to mess with plugins to see where the translations can be made.

Can you look into this first then if you need to make changes let me know?
October 14, 2022 at 3:10 pm #12243761

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

Your Website credentials are not working and I'm getting "Error: the password you entered for the email address jon@janklin.com is incorrect. "

Could you check?

Your following answer will be private, which means only you and I have access to it.

Thanks!

Kor
October 18, 2022 at 7:01 am #12258181

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

I've checked your Website and I can see this error message below on this page as shown in the attached screenshot hidden link . This issue is preventing you from translating the strings on the page. 

WPML String Translation is attempting to write .mo files with translations to folder:
/home/heskinscom/heskins/website/web/app/languages

This folder appears to be not writable. This is blocking translation for strings from appearing on the site.

To resolve this, please contact your hosting company and request that they make that folder writable.

For more details, see WPML's documentation on troubleshooting .mo files generation..

Kindly follow the instructions here https://wpml.org/faq/cannot-write-mo-files/?utm_source=wpml-plugin&utm_medium=warning-message&utm_campaign=mo-files&utm_term=cannot-write-mo-files&utm_content=doc-link that explains how to fix it.

Thanks!

Kor

Screenshot 2022-10-18 at 3.01.03 PM.jpg
October 20, 2022 at 8:24 am #12276499

larryL-9

Thanks for the info.
I've actually ran through all of the recommendations and that file is writable. I don't know why that message appears?
If I set you up with FTP can you look into it please?
October 20, 2022 at 4:03 pm #12281597

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

Yes, please. Your following answer will be private, which means only you and I have access to it.

Thanks!

Kor
October 24, 2022 at 8:35 am #12298195

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

Sorry, the FTP access credentials you've provided are not working. Could you please double-check it?

Yes, please. Your following answer will be private, which means only you and I have access to it.

Thanks!

Kor

Screen Shot 2022-10-24 at 4.34.49 PM.jpg
October 25, 2022 at 9:53 am #12305999

larryL-9

Hi

I've just triple checked them and they work fine. Can you let me konw what error you are getting?
October 25, 2022 at 3:24 pm #12308893

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

The attached screenshot is what I'm getting when I try to log in using the FTP credentials.

Also, I can see that you've changed the language path to "/home/heskinscom/heskins/website/web/app/languages" .

Could you please try changing it back to the default "wp-content/languages" and see if it works?

Thanks!

Kor

Screenshot 2022-10-25 at 11.21.43 PM.jpg
October 25, 2022 at 3:51 pm #12309195

larryL-9

I'll pass this to our hosting company to see why it's timing out.

As for the moving of folders - I don't think this can be done because it was built with Timber...
October 25, 2022 at 3:59 pm #12309269

larryL-9

Can you send me your IP address please, so we can check it's not blocked? You can get your ISP ip address from the url hidden link.
October 27, 2022 at 9:18 am #12322257

larryL-9

Hi, You should be able to access SFTP now.

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