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Last updated by Carlos Rojas 1 month, 1 week ago.

Assisted by: Carlos Rojas.

Author Posts
August 3, 2026 at 7:53 am #18189527

fredericG-30

Hi
I installed OTSG
I seems to need a key
I cant find a key in my WPML account anywhere

I visited this help page =
https://wpml.org/faq/uploading-wpml-error-message/#upload-wpml-to-your-site-using-the-otgs-installer-plugin
It is said =
An input field for a site key will appear. Click Get a key for this site and complete the wizard on WPML. When done, copy-paste the key into the input field.

What is toolset ? Do I really need to ceate another account in another new service ?
All was previously working fin without this

August 6, 2026 at 12:49 pm #18195946

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (EspaƱol )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us.

1.- The documentation you shared describes the correct installation procedure for WPML:
https://wpml.org/faq/uploading-wpml-error-message/#upload-wpml-to-your-site-using-the-otgs-installer-plugin

If you encounter any issues during the installation or have any questions, please let me know. I'll be happy to help you complete the installation.

2.- Regarding Toolset, it is another plugin developed by us, but it is not required to translate your website with WPML. If you are not using Toolset, you can safely ignore it.

Please let me know if there is anything else I can help you with.

Best regards,
Carlos