Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 9 replies, has 2 voices.

Last updated by Carlos Rojas 3 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
July 8, 2020 at 10:10 am

best4uC

After increasing the memory limit and re-saving the form the sub-label appears in String Translation

July 8, 2020 at 11:07 am
July 8, 2020 at 11:09 am #6547487

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

I would like to ask your authorization to make a copy of the site in order to escalate it to our 2nd tier of support.

Looking forward to your authorization.
Regards,
Carlos

July 8, 2020 at 11:25 am #6547545

best4uC

Yes, you can.

July 8, 2020 at 11:48 am #6547737

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Thank you very much for your authorization.

I created a copy of the site and escalated this ticket to our 2nd tier of support where our 2nd tier specialists will take a deeper look at this issue and will try to find a solution.

I will keep you updated on the evolution of this ticket.

Best regards,
Carlos

July 8, 2020 at 12:22 pm #6548119

best4uC

Tnx and good luck!

July 8, 2020 at 12:25 pm #6548141

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Thank you very much for your patience and understanding!

Best regards,
Carlos

July 13, 2020 at 8:01 am #6580343

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

This message is to let you know that this ticket was escalated to our development team. I will get back to you as soon as I have any news.

Regards,
Carlos

July 13, 2020 at 8:54 am #6581007

best4uC

Tnx for update!

November 20, 2020 at 12:51 pm #7493225

best4uC

Hello, Carlos. Are there any news regarding this ticket? How soon can we have our issue resolved?

June 23, 2021 at 11:35 am #9054309

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,

The issue is solved with the latest releases of Gravity Forms and Gravity Forms Multilingual.

Best regards,
Carlos