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Last updated by Jamal 8 months, 2 weeks ago.

Assigned support staff: Jamal.

Author Posts
January 30, 2019 at 10:00 am #3142996

hooiC

Tell us what you are trying to do? how to translate woocommerce email notifications(to customers when order is paid, when order is completed, for example) and where do i find the template. are they in string translation?

Is there any documentation that you are following? don't know how to do translation

Is there a similar example that we can see? none

What is the link to your site? webdev.mylotus.com

January 30, 2019 at 2:30 pm #3144347

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Thank you for contacting WPML Support. I will be glad to help with this.

We will need to use our plugin WCML to work with WooCommerce website.
https://wordpress.org/plugins/woocommerce-multilingual/

Then do the following:
1. Go under "WPML -> Theme and plugins localization"
2. Make sure that "Translate by WPML." is active.
3. Scroll down to "Strings in the plugins", select the WooCommerce plugins and click on the button "Scan the selected plugins for strings".
4. Once you followed the above steps go under "WPML -> String Translation". Select "woocommerce" as the context. Search for your email strings and translate it into your secondary languages.

Best regards,
Jamal
WPML Support