This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where a specific page on their website is redirecting to a 404 error page instead of displaying the intended content.
Solution:
We recommend clearing all caches related to the website, including any server-side caches and the browser cache. This action often resolves issues with outdated or corrupted cache data that might be causing incorrect page redirections.
If clearing the caches does not resolve the issue, it might be due to a configuration that is no longer applicable or a different underlying problem. In such cases, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the problem persists, please do not hesitate to open a new support ticket with us for further assistance. You can do so at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 7 replies, has 0 voices.
Last updated by 3 months, 1 week ago.
Assisted by: Lucas Vidal de Andrade.
