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This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 4 months ago.

Assisted by: Long Nguyen.

Author Posts
September 18, 2023 at 3:18 am #14409001

glennY

I have translations that I want to re-assign to someone else. Another option would be to cancel translation and then re-send to the translator of my choice.

choose-as-you-go-re-assign.png
September 18, 2023 at 7:56 am #14409743

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Glenn,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

If a translation job is not assigned to a translator, you can go to WPML > Translation Management > Jobs tab > Assign the job to a translator.

If the translation job is already assigned to a translator, you can go to WPML > Translation Management > Jobs tab > Cancel the job. Then go to Translation Management > Select the content > Send to translation again and assign to a translator in the Translation Basket.

Refer documentation https://wpml.org/documentation/translating-your-contents/#assigning-the-translations-to-a-translator

Look forward to your reply.
Thanks

September 19, 2023 at 1:25 am #14415735
glennY

Hi Long,

Thanks for your reply. In general, how long to automatic translation take? The translations I did before was very quick. I sent 3 or 4 pages for Automatic Translations but they are still in progress, but it feels stuck. Since the translations are still in progress, I cannot assign them to a translator for review. Can you help me see if the process is somehow jammed?

New threads created by Long Nguyen and linked to this one are listed below:

https://wpml.org/forums/topic/i-sent-pages-for-automatic-translation-but-they-are-still-in-progress/

Translations in progress.png
September 19, 2023 at 3:22 am #14415801

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

We can handle one issue per ticket only so I will split your new issue with automatic translation into a new ticket.
If you see the main issue of this ticket with re-assigning a job is resolved, please mark it as Resolved.

Thanks.

September 19, 2023 at 3:39 am #14415825

glennY

Thanks for your help. I will follow up with the separate issuue/ticket