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This topic contains 5 replies, has 2 voices.

Last updated by lukasB-14 12 months ago.

Assigned support staff: Bobby.

Author Posts
October 24, 2018 at 9:06 pm #2847886

lukasB-14

I am trying to register wpml on my site but all I get over and over is an error message "A valid URL was not entered."

I have already reinstall the plugin etc but the problem still occurs.

October 24, 2018 at 10:19 pm #2847948

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

Thank you for contacting WPML Support,

Please go to https://wpml.org/account/sites/ there you should be able to see your site registered (unless u never register your site before)

then click on the little trash icon

and follow the steps shown in the video hidden link

let me know your results please

October 25, 2018 at 9:36 am #2849282

lukasB-14

Hi, I've done this before and it is still the same error. Even when I am on https://wpml.org/account/sites/ and click on the key icon next to this site, I am taken to the right site but the site key is refused.

October 25, 2018 at 6:05 pm #2850741

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

please verify you are using the following URL to register your site

hidden link

i can try testing this with my key from my side to make sure that there is not something else preventing the registration

I would like to request temporary access (wp-admin and FTP) to your site

You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you will enter is private which means only you and I can see and have access to it.

October 25, 2018 at 7:28 pm #2850948

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

thank you for the access details !

When i tried to register the WPML plugin the repositories.xml file was missing so i have replaced it.

additionally i can see the issue...WPML is giving you the URL eshop.co-mini.com to register but your site's URL is the following

hidden link

please register this one and it should work.

October 25, 2018 at 8:17 pm #2851049

lukasB-14

My issue is resolved now. Thank you very much!