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[Closed] I am trying to add my app onto Cloud Run and WPML does not work

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Last updated by Andrey 5 months, 3 weeks ago.

Author Posts
February 26, 2025 at 2:24 pm #16751545

alechandrinaP-2

Background of the issue:
I am trying to migrate my site onto Cloud Run. When I push the WPML folder, it has issues with files not being found. We identified the issue as being related to file names that cannot be read due to case sensitivity. After deploying the site, uploading and activating the plugin results in an error: 'Error from Authorize Endpoint: true'. We have tried different debugging methods and used both PHP and WordPress Docker images without success.

Symptoms:
Error from Authorize Endpoint: true. Issues with file names not being found due to case sensitivity.

Questions:
How can I resolve the file name case sensitivity issue when migrating WPML to Cloud Run?
What causes the 'Error from Authorize Endpoint: true' when activating WPML after deployment?
February 27, 2025 at 8:58 pm #16758234

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

While one of my teammates is handling your ticket, I would like to provide you with some initial debugging steps.

Please check if you are experiencing the same issue as described here: https://wpml.org/errata/file-naming-conflict-in-yoast-whip-vendor-library-on-case-sensitive-servers/.

If your issue is different, please provide us with more detailed steps, including any relevant screenshots.

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