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This topic contains 3 replies, has 2 voices.

Last updated by Andreas W. 5 months, 3 weeks ago.

Assigned support staff: Andreas W..

Author Posts
April 23, 2019 at 5:24 pm #3666459

Mr. Ghost

I try to install the update but when I do it fails. I tried to re-add the domain to the license but when I do I can not find where to insert the key within wordpress. It's very hard to find!! It is only visible up on a new installation.

***Make this ticket private***

April 23, 2019 at 5:41 pm #3666575

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for contacting WPML Support.

Please go to Plugins -> Add new -> and choose the Commercial tab. Here you should be able to register/unregister WPML and further you can scan for updates and download and activate the plugins.

In case there will be any issue regards to your wpml.org key please delete the key and register the site again. No worries, you will not loose any data.

Let me know if you need any further assistance.

Kind regards
Andreas

April 23, 2019 at 6:04 pm #3666793

Mr. Ghost

Many thanks Andreas!

April 23, 2019 at 6:31 pm #3666941

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hi!

You are very welcome!

Do not hesitate to reach out if you need any assistance.

Kind regards
Andreas