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This topic contains 1 reply, has 2 voices.

Last updated by Otto 2 years, 10 months ago.

Assigned support staff: Otto.

Author Posts
November 23, 2017 at 12:08 am

adwin

I am trying to: make changes to the translated copy.

Link to a page where the issue can be seen:
Unfortunately, you cant see it.. You need to view one logged in.

I expected to: Paste in some translated copy in the Mandarin pages and/or make changes to the copy.

Instead, I got: it only allows us to udpate the english copy.

November 24, 2017 at 4:24 pm #1440719

Otto
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

Please apologie for the delay in answering. This is not usual in this forum. I'll take care of your ticket and reply time will be shorter from now.

The WP memory limit needs to be increased. PHP memory is fine but WordPress uses 40Mb as default. Minimum requirements for WPML are 128Mb: https://wpml.org/home/minimum-requirements/

Can you please increase the memory limit to 256MB:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Add this code to your wp-config.php to increase WP memory:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Paste it just before:

/* That's all, stop editing! Happy blogging. */

To translate pages built with Cornerstone + X theme you need to follow these steps:
https://wpml.org/documentation/theme-compatibility/xtheme/

If the issue persists, if it's possible for you, do the following test to check for compatibility issues:
-Back up your site first
-Deactivate all the plugins that are not related to WPML
-Switch for a moment to a WordPress default theme like Twenty Fourteen.
-If the issue is gone, activate one by one to see with which one there is an interaction issue

Let me know your results, please.

Kind Regards,

Otto

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