Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Noman 4 months, 4 weeks ago.

Assigned support staff: Noman.

Author Posts
June 23, 2019 at 1:33 pm

tiaB

I am trying to: change logo

Link to a page where the issue can be seen: hidden link

I expected to see: french logo

Instead, I got: English logo

June 23, 2019 at 4:56 pm #4073267

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML support. I have followed the below steps in order to fix this issue:

- I have logged in to your site and searched logo URL (hidden link) string in WPML >> String Translation.

- Then I added translated logo URL as translation from WPML >> String Translation and now logo showing correct in English and French language in frontend as you can see in the attached screenshot.

Thank you