This thread is resolved. Here is a description of the problem and solution.

Problem: How can I cancel the translations of an external service?

Solution: You can cancel all of these "In Progress" jobs by following the steps below:

- Click on the WPML > Support > Troubleshooting - Scroll down and look for 'Reset professional translation state' - Select the "I am about to stop any ongoing work done by ..." - Click on the "Reset professional translation state" button.

* Note that it is recommended that you fully back up your site before following the steps above.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by Igor Mogilevskiy 2 years, 10 months ago.

Assigned support staff: Bruno.

Author Posts
September 4, 2017 at 12:47 pm #1357811

Igor Mogilevskiy

Hello, I need help with deleting jobs.
While our site was on temporary domain I exported content for translate.
Now we moved site to another domain and I need to import tranlated text.
Beebox was reinstalled.

I am trying to:
I deleted all jobs in BeeBox, and synchronize it in WordPress. I tried to get completed translations. I created new project in BeeBox and link it to wpml.
But nothing works. Jobs in WordPress still "In progress"

I expected to see:
Some working way to cancel job

Instead, I got:
Undeletable jobs.

September 4, 2017 at 3:58 pm #1358273

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi,

Thank you for contacting us.

You can cancel all of these "In Progress" jobs by following the steps below:

- Click on the WPML > Support > Troubleshooting
- Scroll down and look for 'Reset professional translation state'
- Select the "I am about to stop any ongoing work done by Wordbee Beebox."
- Click on the "Reset professional translation state" button.

* Note that it is recommended that you fully back up your site before following the steps above.

After following these steps, please let me know if the problem persists.

Thank you.

September 5, 2017 at 9:43 am #1359475

Igor Mogilevskiy

Hi,
Thank you for quick answer.

It works.