I can't change the translated slugs

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are unable to change translated slugs even after adjusting the settings in Translated documents options for Page URL to Translate.
Solution:
If you're experiencing this issue, we recommend you follow these steps:
1. Make a small change to the original content (for example, add a letter to the title).
2. Update the page.
3. Revert the change and update the page again.
4. Then open the translation and complete it if needed.
For more details, you can refer to our forum post here: https://wpml.org/forums/topic/i-cant-change-the-translated-slugs/#post-18018569

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

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Tagged: Exception

This topic contains 5 replies, has 0 voices.

Last updated by Andrey 1 month, 1 week ago.

Assisted by: Andrey.

Author	Posts
May 6, 2026 at 8:50 am #18016373
Remco van der Pluijm	Hi there, For some reason the slugs has been translated. Now I can't change them. I've changed the settings at Translated documents options for Page URL to Translate (this will include the slug in the translation and not create it automatically from the title). No URL appears, see my upload. Thanks for helping me,
May 6, 2026 at 10:41 am #18017012
Remco van der Pluijm	Hi, Thanks for your help. With Maiya AI Support I came in a loop. Please see our chat for details. I've made a temporary login: [deleted] Thanks for your help and have a great day, Remco
May 6, 2026 at 6:10 pm #18018569
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. I have removed the access credentials from your comment because the support ticket is public. Please consider changing them for security reasons. For some reason the slugs has been translated. Now I can't change them. I've changed the settings at Translated documents options for Page URL to Translate (this will include the slug in the translation and not create it automatically from the title). No URL appears, see my upload. When you change these settings, it is important to refresh the existing translations so the new configuration is applied to them. To do this: 1. Make a small change to the original content (for example, add a letter to the title) 2. Update the page 3. Revert the change and update the page again 4. Then open the translation and complete it if needed This process triggers WPML to refresh the translation job and apply the updated settings.
May 7, 2026 at 1:59 pm #18020702
Remco van der Pluijm	Hi Andrey, Thanks for helping me. After making changes to a page, saving them, reverting the changes and then hoping to see a URL field to translate. But no URL field was available. See my video: hidden link Thanks again, Remco
May 7, 2026 at 9:56 pm #18021453
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support, Remco. I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.
May 8, 2026 at 1:35 pm #18023089
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for providing the details. I have followed the exact steps I mentioned in my comment here: https://wpml.org/forums/topic/i-cant-change-the-translated-slugs/#post-18018569 1. Make a small change to the original content (for example, add a letter to the title) 2. Update the page 3. Revert the change and update the page again 4. Then open the translation and complete it if needed I have attached the screenshot for your review.