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Tagged: Exception
This topic contains 5 replies, has 0 voices.
Last updated by Andrey 6 days, 22 hours ago.
Assisted by: Andrey.
| Author | Posts |
|---|---|
| May 6, 2026 at 8:50 am #18016373 | |
|
Remco van der Pluijm |
Hi there, For some reason the slugs has been translated. Now I can't change them. I've changed the settings at Translated documents options for Page URL to Translate (this will include the slug in the translation and not create it automatically from the title). No URL appears, see my upload. Thanks for helping me, |
| May 6, 2026 at 10:41 am #18017012 | |
|
Remco van der Pluijm |
Hi, Thanks for your help. With Maiya AI Support I came in a loop. Please see our chat for details. I've made a temporary login: [deleted] |
| May 6, 2026 at 6:10 pm #18018569 | |
|
Andrey WPML Supporter since 06/2013
Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |
Thank you for contacting WPML support. I have removed the access credentials from your comment because the support ticket is public. Please consider changing them for security reasons.
When you change these settings, it is important to refresh the existing translations so the new configuration is applied to them. To do this: 1. Make a small change to the original content (for example, add a letter to the title) This process triggers WPML to refresh the translation job and apply the updated settings. |
| May 7, 2026 at 1:59 pm #18020702 | |
|
Remco van der Pluijm |
Hi Andrey, Thanks for helping me. After making changes to a page, saving them, reverting the changes and then hoping to see a URL field to translate. But no URL field was available. See my video: Thanks again, |
| May 7, 2026 at 9:56 pm #18021453 | |
|
Andrey WPML Supporter since 06/2013
Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |
Thank you for contacting WPML support, Remco. I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it. |
| May 8, 2026 at 1:35 pm #18023089 | |
|
Andrey WPML Supporter since 06/2013
Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |
Thank you for providing the details. I have followed the exact steps I mentioned in my comment here:
I have attached the screenshot for your review. |

