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This topic contains 7 replies, has 2 voices.

Last updated by Lauren 1 month, 2 weeks ago.

Assigned support staff: Lauren.

Author Posts
August 26, 2019 at 5:36 pm

Marc Braquer Galan

I am trying to: edit my content using Divi theme but after installing WPML i can't. I also have problems trying to configure the plugin. It doesn't appear some options as you can see in the pictures attached.

August 26, 2019 at 5:58 pm
August 26, 2019 at 6:01 pm #4460729

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

To best troubleshoot the issue, please make a snapshot of your site using the Duplicator plugin: https://wordpress.org/plugins/duplicator/. This will allow me to try and duplicate the error so that I can run further tests without interrupting your live site.

Once the snapshot is complete, either upload the snapshot ZIP file and the installer.php file to a file sharing service such as Dropbox (and share the link in your reply) or right click the Duplicator links in your wp-admin and paste in your reply.

Please note: It is important to reduce the size of the package so please exclude some paths like /cache or /uploads and also exclude archives and media files.

I will also need the username and password of an account that was created BEFORE creating the duplicator package.

I will enable the next reply to be private so only you and I have access to it!

August 26, 2019 at 6:19 pm #4460795

Marc Braquer Galan

Hi,
How can i send you privatly?

August 26, 2019 at 8:15 pm #4461167

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I have marked the next reply as private. You can share the files there. You may need to refresh the screen to see the private fields.

August 26, 2019 at 9:17 pm #4461527

Marc Braquer Galan

I'm sorry but i don't see the private fields. Could you please send me a secure form?
Thanks!

August 27, 2019 at 9:18 pm #4469811

Marc Braquer Galan

I Lauren.

Please, could you provide me a private secure form to give you the information?

Thanks

August 28, 2019 at 2:02 am #4470239

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

The reply is set to private. You may need to refresh the page in order to see the private fields.

August 28, 2019 at 10:11 am
August 28, 2019 at 11:36 pm
August 28, 2019 at 11:36 pm #4477035

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Please see my previous private reply and let me know once the migration has been completed. Thanks!

The topic ‘[Closed] I can't edit my content in Divi WordPress theme using WPML’ is closed to new replies.