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This topic contains 6 replies, has 2 voices.

Last updated by Riffaz 2 months ago.

Assigned support staff: Riffaz.

Author Posts
August 7, 2019 at 10:48 am #4353935

ruedigerM-2

I am trying to:I am trying to edit service in my website. But when I can't do that.

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

August 7, 2019 at 11:56 am #4354623

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

Your question is very broad.

What do you see when you click on the gear icons?
Are you able to complete the translations?
What do you see here? hidden link

Also, please provide debug info for better and faster support: https://wpml.org/faq/provide-debug-information-faster-support/
I am enabling the debug info field for the next reply.

Regards,
Riffaz.

August 7, 2019 at 12:11 pm #4354765

ruedigerM-2

When I hover above the small gear icon I am seeing "You can't edit this translation, because this translation to German is already in progress". So I am unable to complete the translation.

August 8, 2019 at 6:00 am #4359837

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

go to Dashboard → WPML → Translation Management. Here, just check the Jobs and tell me if there's anything here.

Also, can you try to send the pages for translation to your account by following the steps presented here https://wpml.org/documentation/translating-your-contents/#using-translation-management and tell me if you can translate them this way, please?

Regards,

August 8, 2019 at 12:26 pm #4362809

ruedigerM-2

Now I see where there problem might be.
I have sent the services to be translated via Matecat. They are not translated and everything is pending in WPML.
How can I cancel the translation in progress?

August 10, 2019 at 9:26 am #4375039

ruedigerM-2

Hello, I still need assistance.

August 11, 2019 at 2:21 pm #4377027

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Cancellation of sent translation jobs actually depend on the translation job.
So in your case, it depends on Matecat

Please refer: https://wpml.org/translation-service/Matecat/#canceling-jobs

Let me know if you need anything else regarding this.

Regards,

The topic ‘[Closed] I can't edit translations’ is closed to new replies.