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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by dimitrisK-8 2 years, 5 months ago.

Assigned support staff: Raja Mohammed.

Author Posts
May 6, 2019 at 3:52 pm #3750647


I am trying to: get past step 2

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

May 7, 2019 at 8:50 am #3755567

Raja Mohammed

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

Seems like the WPML package is corrupted. Try installing a fresh copy of the plugin downloaded from your wpml account, Does it help ?

I would like to request temporary access (wp-admin and FTP) to your test site to take a better look at the issue. Could you please indicate me how to replicate this behaviour?

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Kind regards

May 7, 2019 at 10:25 am #3756381


My issue is resolved now. Thank you!