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This topic contains 5 replies, has 2 voices.

Last updated by Noman 8 months, 1 week ago.

Assigned support staff: Noman.

Author Posts
February 3, 2019 at 7:37 am #3155099

mariaK-2

Tell us what you are trying to do?
I'm trying to copy the key and it doenst work
Is there any documentation that you are following?
like always. its not the first site for me
Is there a similar example that we can see?
attached
What is the link to your site? hidden link
this is a temporary link for building.

February 3, 2019 at 8:02 am #3155113

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Could you please follow below steps and let me know how it goes?

- Go to Plugins -> Add New -> Commercial page
- Try to remove the WPML registration.
- Again register WPML in your site and enter the new key:
Please Login to your WPML account >> go to Sites page >> Remove your current site / domain from there >> and re-add your site >> it will give you New key which you can add back in your site: https://wpml.org/account/sites/

If issue still occurs after trying above, we will need to request temporary logins to check further.

Thank you

February 3, 2019 at 8:13 am #3155118

mariaK-2

Hi
What is commercial page?
I've try it a lot. but it doesnt work
How can I remove the wpml registration??
I've tried a lot of keys already

February 3, 2019 at 10:57 am #3155234

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

You can remove WPML registration by clicking ‘Unregister WPML from this site’ button from Dashboard >> Plugins >> Add new > commercial tab as in attached screenshot.

Here is the link of commercial page, you need to change ‘your-site.com’ to your site link:
hidden link

Please let me know if this resolves your issue or you need further assistance?

Thank you

February 6, 2019 at 8:08 am #3164440

mariaK-2

Hi I cant do it because my site isnt see the register.
I've asked for register. And my key isnt valid

February 6, 2019 at 12:19 pm #3165434

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

To further debug this issue, please provide temporary access (WP-Admin login info) to your site (preferably staging site) and WPML Login info, so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

The topic ‘[Closed] I cant register, Invalid site key for the current site’ is closed to new replies.