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This topic contains 7 replies, has 2 voices.

Last updated by Riffaz 6 months, 2 weeks ago.

Assigned support staff: Riffaz.

Author Posts
March 1, 2020 at 3:53 pm #5594839

siimS-5

I cant register licence, why?

March 1, 2020 at 4:26 pm #5594925

siimS-5

Okei i got it but it doesn't appear in the admin panel.

March 2, 2020 at 4:12 am #5596505

Riffaz
Supporter

    Languages: English (English )

    Timezone: Asia/Colombo (GMT+05:30)

    Hi,

    Thank you for contacting WPML support.

    As per this https://wpml.org/wp-content/uploads/2020/03/5594925-Screen_Shot_2020_03_01_at_6.25.34_PM.png you have registered successfully.

    May I ask what do you mean by "but it doesn't appear in the admin panel." ?

    Let me know please.

    Regards,
    Riffaz.

    March 2, 2020 at 9:15 am #5597669

    siimS-5

    Like this, please look attachment. I dont have wpml in dashboard.

    March 2, 2020 at 11:28 am #5598535

    Riffaz
    Supporter

      Languages: English (English )

      Timezone: Asia/Colombo (GMT+05:30)

      Hi,

      As per this new screenshot https://wpml.org/wp-content/uploads/2020/03/5597669-Screen_Shot_2020_03_02_at_11.14.52_AM.png you have WPML.

      Do you mean you are not seeing it your backend > plugins?

      Let me know please.

      Regards,

      March 2, 2020 at 11:36 am #5598569

      siimS-5

      I dont see WPML in dashboard. I dont have string translate etc.

      March 2, 2020 at 11:45 am #5598691

      Riffaz
      Supporter

        Languages: English (English )

        Timezone: Asia/Colombo (GMT+05:30)

        Hi,

        Let me know your site login details to check this closely.
        The next reply is private.

        Regards,

        March 3, 2020 at 6:22 am #5605141

        Riffaz
        Supporter

          Languages: English (English )

          Timezone: Asia/Colombo (GMT+05:30)

          Hi,

          Thank you for the details.

          You did not install and activate the WPML.
          I tried that but your server is blocking that: https://wpml.org/wp-content/uploads/2020/03/5605141-Add_Plugins_Tindioru_WordPress_2020_03_03_11_25_56.jpg

          Please show this message to your server / hosting support.
          After they fix it please go to https://wpml.org/account/sites/
          Remove the current key
          go to hidden link
          click on register button
          click https://wpml.org/wp-content/uploads/2020/03/5605141-Add_Plugins_Tindioru_WordPress_2020_03_03_11_50_59.jpg
          get the new key and register.
          now select the WPML components you want and install then activate in hidden link

          Let me know the results, please.

          Regards,

          The topic ‘[Closed] I cant register licence, why?’ is closed to new replies.