If you are having a notice about writing the .mo files please read this doc

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 3 replies, has 2 voices.

Last updated by aymanb-4 3 months ago.

Assigned support staff: Bruno Kos.

Author Posts
August 19, 2019 at 10:20 am #4415163

aymanb-4

Before I face the problem of wpml
A friend has fixed part of the problem
Site returned to work
But I can't see all the content

August 19, 2019 at 11:07 am #4415455

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Thank you for contacting WPML support!

But I can't see all the content

Can you provide some information about this, such as urls and images? Also, in order to debug this issue further quickly, would you be willing to provide me with temporary WordPress admin username so I could investigate the issue directly?

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Please make a full backup of your site before sharing this info!

You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup

Regards,
Bruno Kos

August 19, 2019 at 12:46 pm #4416019

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Can you update WPML Multilingual CMS 4.1.4 to the latest version?
https://wpml.org/account/downloads/

Another thing - I temporarily deactivated WPML, however nothing shows up on the home page either, thereby excluding WPML as being a culprit behind this. Can you tell me if you tried reaching out to the theme support about this or re-checking settings?

Regards,
Bruno Kos

August 20, 2019 at 8:40 am #4421655

aymanb-4

My issue is resolved now. Thank you!