We have just released WPML 4.3.3. Before reporting issues please make sure to update - this version resolves all known issues with the major WPML 4.3 release

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 24 replies, has 2 voices.

Last updated by evaH-6 6 months ago.

Assigned support staff: Alejandro.

Author Posts
March 15, 2019 at 12:45 pm #3354011

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

I have escalated this ticket to the compatibility team so they can check what's going on and try to register them correctly (it's not working correctly on our end).

I'll keep you updated.

Regards.

March 19, 2019 at 7:53 am #3376047

evaH-6

Okay, thank you.

March 19, 2019 at 4:00 pm #3380923

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

I just write you to let you know that our devs are still looking into this issue. i'll update you once they do (There's no need to answer this message)

Regards.

March 25, 2019 at 12:36 pm #3453515

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hello,

So i was wrong about using core, and i'm sorry about that.

the problem was actually the Xpath.

For the USP block this is the correct code:

<wpml-config>
    <gutenberg-blocks>
        <gutenberg-block type="il-fiore/usp" translate="1">
            <xpath>//p[@class="LeftText"]</xpath>
            <xpath>//p[@class="MiddleText"]</xpath>
            <xpath>//p[@class="RightText"]</xpath>
        </gutenberg-block>
    </gutenberg-blocks>
</wpml-config>

in short, if the class is in a p tag, then you can add

//p[@class="YOURCLASS"]

that way it will be retrieved for translation no matter where it is.

you can have more information about XPATH in this link: hidden link

Let me know how it goes.

April 26, 2019 at 8:31 am #3688849

evaH-6

Thanks, this works when we put it in in the admin panel. However, it doesn't seem to work when we put it in the wpml-config.xml at the root of our plugin. Could there be a problem with it picking up that file?

April 26, 2019 at 4:35 pm #3692321

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Can you please upload said plugin in this sandbox by clicking the link below so i can take a look at it? because it should work all the same

hidden link

Regards.

April 26, 2019 at 4:36 pm #3692323

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Can you please upload said plugin in this sandbox by clicking the link below so i can take a look at it? because it should work all the same

hidden link

Regards.

May 9, 2019 at 6:35 am #3773297

evaH-6

Hi Alejandro, it seems that the install has expired. Can we get a new one?

May 9, 2019 at 2:26 pm #3777055

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hello,

Try this one instead: hidden link

Try to replicate the problem there and let me know when you do.

May 13, 2019 at 9:20 am #3796419

evaH-6

Thanks for hanging in there with us for the last couple of months.