I can't translate products in WordPress automatically.

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Tagged: WCML

This topic contains 5 replies, has 1 voice.

Last updated by Carlos Rojas 4 weeks ago.

Assisted by: Carlos Rojas.

Author	Posts
May 9, 2026 at 1:07 pm #18024407
dawidF-2	I can't translate products in WordPress automatically.
May 9, 2026 at 2:09 pm #18024447
dawidF-2	I'm still having trouble translating the products.
May 11, 2026 at 8:14 am #18026109
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us. 1.- Could you please let me know what the error message says in English? This will help me better understand the issue. 2.- Please share your site's debug information by following the steps described in this guide: https://wpml.org/faq/provide-debug-information-faster-support/ This information will help us investigate the problem more efficiently. Best regards, Carlos
May 14, 2026 at 4:07 pm #18036566
dawidF-2	During the translation process, I was informed that certain elements cannot be translated; as for the product and menu, I'm not sure how to handle them.
May 15, 2026 at 5:07 pm #18039631
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! This is Paola and I hope you are well! As Carlos is off, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - Please make a backup of the site files and database before providing us access. - If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
May 18, 2026 at 8:10 am #18041896
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, I'm back Please share the access credentials as requested by my colleague in the previous message.

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