Most of the plugins of the staging site have the older version of plugins - hidden link. So can you please update the staging site? It will help us a lot in debugging.
Also, allow us to make a duplicator copy of your site using the Duplicator plugin(https://wordpress.org/plugins/duplicator/). In case of further debugging and escalation
Sorry, one more request. Please share FTP credentials to access the staging site folders. As a part of troubleshooting, I have upgraded to the latest version of must required plugin and it resulted in the following error. So unable to access the backend now.
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.
The issue exists after the initial checks. So consulting with our second-tier team for an expert opinion. We will get back to you as soon as possible. Please wait.
We are still working on this. This is related to your following ticket. So waiting for the expert opinion from our developers. Please wait. We will update you soon.
Hi man,
You're right i totally forgot that ... But since you made a lot of udpates, and i think i lost all the manual changes ...
I will wait for your feedback
Thank you for your feedback. One request. Please try the workaround suggested in the following ticket after a full site backup{mandatory} and let us know if the bug exists or not. It will help us a lot in tracking this.
