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This topic contains 1 reply, has 2 voices.

Last updated by Diego Pereira 1 year, 5 months ago.

Assigned support staff: Diego Pereira.

Author Posts
May 15, 2018 at 10:29 am #2135742

brinduseA

I try to update WPML String Translation but I can't.
I try to download from WPML account but is not there.
If I try to buy from plugin page I get your link and I buy WPML

I try to delete all and install again but don't work

Was a problem with the theme and now I buy this plugin and don't work my website, I don't know where is the problem, plugin or theme. First I must update your plugin.

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May 16, 2018 at 2:00 pm #2159010

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello @brindusea, welcome to the WPML support forum!

It looks like your activation key is not registered with the website. To register it, follow the steps below:
- Access your client area and add a new site.
- Access the link: https://wpml.org/account/sites/.
- Click on the "Add new site" button.
- Add the link and click on the "Add" button.

Please take a look at this link for more details: http://wpml.org/faq/install-wpml/

If it does not work, you can also update the plugin manually. for this follow the steps below:
- Access the downloads area of your account on WPML website: https://wpml.org/account/downloads/
- Download "WPML String Translation" to your computer
- Install and activate the "Easy Theme and Plugin Upgrades" plugin on your website. This will speed up the process (You can disable it after use) hidden link
- Upload the "Easy Theme and Plugin Upgrades" on your WordPress dashboard.

PS: WPML String Translation is part of the multilingual CMS package

All the best,
Diego