This thread is resolved. Here is a description of the problem and solution.
Problem:
I am trying to upgrade my WPML account from Multilingual Blog to Multilingual CMS, but I don't see an Upgrade button. When I try to purchase the Multilingual CMS separately, I encounter an error page while logged in.
Solution:
We needed to fix this specific problem from our side. If you encounter a similar situation, please open a new ticket on our support forum or write to us at hello@wpml.org.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to upgrade my WPML account from Multilingual Blog to Multilingual CMS, but I don't see any Upgrade button. When I try to purchase the Multilingual CMS separately, I encounter an error page while logged in. The reason for upgrading is due to an error indicating that some components are not updated. Link to a page where the issue can be seen: hidden link
Symptoms:
I get an error page when trying to purchase the Multilingual CMS while logged in. Additionally, I receive an error message stating that wpml-cms-nav (required version: 1.5.0) and wpml-string-translation (required version: 3.2.0) are not updated.
Questions:
How can I upgrade my account from Multilingual Blog to Multilingual CMS?
Why do I encounter an error page when trying to purchase the Multilingual CMS?
I managed to subscribe but now the issue is that the language switcher (flags on the top right corner of the site) are not leading to the pages as before. Please check this link hidden link and if to then click on the three flags (Finnish, Latvian, Lithuanian) on the top right corner you will see that it doesn’t work. I don’t know what exactly happened as it was working before upgrading to paid version of WPML. I have added the correct links where these flag buttons should lead to in the Customize - Settings - Custom code section.
Could you please help with this?
Thanks
New threads created by Itamar and linked to this one are listed below:
I'm glad you were able to upgrade your subscription. Thanks!
We focus on one issue per ticket in our technical support forum. Otherwise, tickets can get cluttered and confusing for both users and supporters. Let's, please continue to handle the Language Switcher issue on the new ticket I created for this at this link.
