This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Author Posts
September 10, 2019 at 8:55 am #4543327

raffaella pagotto

What are you trying to translate?
it is about the Wpml linked to woo commerce update

What are you seeing? (please include a screenshot)
after update hidden link

What's missing or not working for you?
the shop page is only available in Italian no more in English

September 10, 2019 at 9:03 am #4543419

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Raffaella,

Thank you for contacting WPML Support.

lI would need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

✙ Please add the Links to the URL where you see the these Strings.

Thank you

Best Marcel

September 10, 2019 at 9:14 am #4543513

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Additional:

Could you please try first this? https://wpml.org/forums/topic/update-failed-undefined-3/#post-3504159

Please let me know how it's going.

Thanks
Best Marcel